Error with dialer on OXE

[popof3969]

Hi all

I have 2 OXE R10.0-j1.410-34 include dialer2.0
-- 1 big OXE with 700 analog users and 5200 IP TOUCH
-- 1 medium/small OXE with 50 analog users and 500 IP TOUCH

I have no problem to use DIALER on medium/small OXE but DIALER not working with big OXE

On T3 trace, I have always the same error when I use DIALER command ( dialer 36188 pickup, dialer 36188 xxxxxxxxxxx .. )

(483088:000012) MON_Receive_A_Physical_Event: Bad id=-29348 e->type=1

the ipphone is working

It would seem that the probleme comes from the too big neqt

Thanks you for your help

best regards

[frank]

Hi ,

I think I have to upgrade the version of dialer for release 10.x
I will check it out and see if it is doable.

[frank]

I just tried on OXE R10.1.1 / J2.603.20 , and the DIALER 2 is working correctly here...
I think you are not using correctly.

You need to use the NEQT number of the extension you want to use.
Example: If I want my extension 1000 to call 2000:


mtcl@lab:~> eqstat d 1000

Tue Oct 29 19:44:14 EDT 2013



Logic coupler type : CPL_UA
MAO coupler type : UA_FICTIF
Coupler state : IN SERVICE
Terminal state : IN SERVICE
Terminal type : IP PHONE
+-----------------------------------------------------------------------------+
| Cry:Cpl:ac:term | neqt |nulog| typ term | dir nb | Out of service cause |
+-----------------------------------------------------------------------------+
| 001 1 0 59 | 00998 | 24|IPT 4068GE| 1000 | . . . . . . . . . . |
+-----------------------------------------------------------------------------+
| A: att_mserv, C: hs_defich, I: hs_isolauto, X: hs_isolman, T: hs_terdef |
| U: hs_usdef, P: hs_errparite, B: hs_bascul, Y: hs_cristisol, N: hs_inex |
+-----------------------------------------------------------------------------+

mtcl@lab:~> dialer 998 2000
I'm forcing Neqt 998 to call 2000 now... Please visit http://www.AlcatelUnleashed.com !

mtcl@lab:~> dialer 998 hangup
I'm forcing Neqt 998 to hangup now... Please visit http://www.AlcatelUnleashed.com !