Voicemail remote access disabled

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Stelcom66
Member
Posts: 11
Joined: 18 May 2017 14:19

Voicemail remote access disabled

Post by Stelcom66 »

In our lab test system I get can't access voicemail when calling in via a trunk. When logging in from an 8039 in Operator mode, I don't see a Remote Access option for the subscriber as specified in a manual. The message I get is "Remote access to voicemail is currently disabled' - for all subscribers. This system requires a Remote Access Code to be entered when pressing # from the main menu. That will allow up to logging into voicemail, but then the disabled message is heard. How can voicemail remote access be enabled?

Stelcom66
Member
Posts: 11
Joined: 18 May 2017 14:19

Re: Voicemail remote access disabled

Post by Stelcom66 »

Removed the access code in Security - Passwords - Remote Access Code. Now voicemail remote access is possible.

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