Clip on, only 7 digits show on handset.

[bdds]

Hi
Activated Clip and get incoming numbers on analog lines to show on handset, but only 7 digits.
The first digit doesnt show. Any idea how to fix this ?

[vad]

How many CLI digits send provider? 8? 10?...
TG seizure prefix and first (if you wait 8 digits) - the same (f.r. prefix 9 and absent digits 9)?

[bdds]

Provider sends 8 digits. I have this function "recall prefix" set at "9". Im not quite sure i understand what you suggest. Thanx for quick reply

[vad]

Sometimes - when you receive Calling Number 9XXXXXXX and you have TG seizure prefix 9 (you need to dial 9+9XXXXXXX) - on set display you see just XXXXXXX.
In such case - create External callback translation string - Basic Number 9, delete 1, add 99.

[bdds]

Thanks, do you think you could specify a little more exactly what i need to do.
Is it in the menu " Installation numbers" ?

[bdds]

Where exactly do i create this string ? Should i change something in "Installation Numbers " menu ?

[vad]

Ok, start from the beginning - what is your PBX type - OXE (you post question in OXE forum) or OXO?

[bdds]

I have OXO

[vad]

Topic was moved to OXO section.

[bdds]

Thx vad Sorry for misposting.
Are there a simple soloution to why the first digit dont show on handsets ?