OXO Connect Terminal in remote VPN Network

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iaityahia
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Joined: 21 Jan 2020 05:03

OXO Connect Terminal in remote VPN Network

Post by iaityahia »

Hello,

I have a site to site SSL VPN with Sophos XG Firewall - the OXO Connect is installed on the main network (192.168.1.0/24). Deskphone work perfectly in main site, the OXO server is reachable from remote site (192.168.2.0/24) but when the, when we plug a deskphone in a remote network,the phone indicate that tftp server not responding.

there is any additional configuration to do ?

thank's in advance

haroun
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Joined: 29 Mar 2010 11:09

Re: OXO Connect Terminal in remote VPN Network

Post by haroun »

necessary ports are open ?!

iaityahia
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Joined: 21 Jan 2020 05:03

Re: OXO Connect Terminal in remote VPN Network

Post by iaityahia »

thanks for reply, yes,normally all port are open, witch port are used i can try to check it

alexeik
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Location: Bad Oeynhausen, germany

Re: OXO Connect Terminal in remote VPN Network

Post by alexeik »

What are the ip settings of the ip phone?

iaityahia
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Joined: 21 Jan 2020 05:03

Re: OXO Connect Terminal in remote VPN Network

Post by iaityahia »

alexeik wrote:
06 Feb 2020 05:07
What are the ip settings of the ip phone?
hi alex thanks for reply, my Ip is given by my OXO DHCP Server and it'is member of main network (192.168.1.0)

alexeik
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Location: Bad Oeynhausen, germany

Re: OXO Connect Terminal in remote VPN Network

Post by alexeik »

are you sure that you have your main network on both sides of the vpn? Are the computers in the same net?

alexeik
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Location: Bad Oeynhausen, germany

Re: OXO Connect Terminal in remote VPN Network

Post by alexeik »

iaityahia wrote:
05 Feb 2020 01:59
... the OXO server is reachable from remote site (192.168.2.0/24) ...
ok is see that the answer is already here... you have to set the phone to static ip, give it an adress, subnet and gateway out of 192.168.2.0, and the oxo address as tftp...

iaityahia
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Joined: 21 Jan 2020 05:03

Re: OXO Connect Terminal in remote VPN Network

Post by iaityahia »

alexeik wrote:
06 Feb 2020 09:20
iaityahia wrote:
05 Feb 2020 01:59
... the OXO server is reachable from remote site (192.168.2.0/24) ...
ok is see that the answer is already here... you have to set the phone to static ip, give it an adress, subnet and gateway out of 192.168.2.0, and the oxo address as tftp...

You were right, i have setted static IP address for deskphone, and it's work, probleme resolved.

is it possible to define static IP adress for terminal using a management software so to avoid doing them manually one by one.

sitig
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Joined: 15 Jul 2008 09:53
Location: Fiji

Re: OXO Connect Terminal in remote VPN Network

Post by sitig »

iaityahia wrote:
09 Feb 2020 09:40
alexeik wrote:
06 Feb 2020 09:20
iaityahia wrote:
05 Feb 2020 01:59
... the OXO server is reachable from remote site (192.168.2.0/24) ...
ok is see that the answer is already here... you have to set the phone to static ip, give it an adress, subnet and gateway out of 192.168.2.0, and the oxo address as tftp...

You were right, i have setted static IP address for deskphone, and it's work, probleme resolved.

is it possible to define static IP adress for terminal using a management software so to avoid doing them manually one by one.
Setup a DHCP server on your remote site with DHCP option 66 configured with OXO IP address on Main Site.
Every adversity has within it a seed of an equivalent or greater benefit....

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