Transfer external incoming call between 2 interconnected oxo

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jalloulj
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Joined: 21 Nov 2011 08:57

Transfer external incoming call between 2 interconnected oxo

Post by jalloulj » 26 Jan 2015 09:48

Hello everybody,

Well, like said in the title, I would like to know if it's possible to transfer an external incoming call from site A to an internal set on site B, assuming that both sites are equipped with two identical Oxo with 2 voip cards on each powerCpu and all the necessary licenses and configuration is made (I mean both oxo will be interconnected)

I need to know this so the customer who owns both sites is sure that he can manage all incoming external calls with only one operator on site A (he doesn't have an operator on site B).

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Maulwurf
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Location: Germany

Re: Transfer external incoming call between 2 interconnected

Post by Maulwurf » 26 Jan 2015 10:21

yes

jalloulj
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Posts: 7
Joined: 21 Nov 2011 08:57

Re: Transfer external incoming call between 2 interconnected

Post by jalloulj » 27 Jan 2015 03:15

Thanks for the quick reply.

I asked this question because I have already a customer with 2 interconnected oxo via voip and this feature never worked for him.

Maybe there are some parameters I forgot to configure so that I can get this option to work.

Any help please!

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Maulwurf
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Joined: 03 Feb 2010 15:48
Location: Germany

Re: Transfer external incoming call between 2 interconnected

Post by Maulwurf » 27 Jan 2015 03:28

Maybe? I think so ;-)
You have to check a lot of parameters.
First try feature design part 2 transfer ext/ext an if you want by onhook.

jalloulj
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Posts: 7
Joined: 21 Nov 2011 08:57

Re: Transfer external incoming call between 2 interconnected

Post by jalloulj » 28 Jan 2015 03:31

Hi Maulwurf,

Thanks for the quick reply.

Well the parameters you indicated were all right.

What I missed was the joining matrix under the Traffic sharing and barring!

I ticked the right squares and it's ok.

One last question: is it possible to make external trunks connected physically to site B ring on the operator set located in site A?

Thanks and have a nice day.

haroun
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Joined: 29 Mar 2010 11:09

Re: Transfer external incoming call between 2 interconnected

Post by haroun » 28 Jan 2015 03:44

simple transit case , if transit is allowed and destination is known by the connection site why should it not work ?

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