pimphony ip media with audio very low

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israel-sousa
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Posts: 1
Joined: 25 Jul 2012 11:45

pimphony ip media with audio very low

Post by israel-sousa »

I installed OXO, release 820.030, pimphony 6.5 IP media, on multiple computers and all of them the sound are very low.

I tested several headset (Plantronics, Microsoft...) and all of them the same problem.

I tested all the windows sound settings, but whom I called, he listened very very low. I called for a analog set.

If I increase the volume in Windows, I listen distorted on analog set.

As the maximum volume that the system supports has been reached, if increase, distorts!

Anyone have this problem?

I need help.

Thanks.
Israel Sousa

lbanias
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Posts: 41
Joined: 10 Mar 2011 04:43
Location: Romania
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Re: pimphony ip media with audio very low

Post by lbanias »

I have exactly the same problem on release 820/026.007. I am curious if Relese 9.x has the same problem, so that I can upgrade the system. The problem is that I don't have R9 licenses for Pimphony to try it.

cganss
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Posts: 1
Joined: 22 Aug 2014 06:23

Re: pimphony ip media with audio very low

Post by cganss »

Hi,

i had the same problem. Disable the "echo cancellation" in the Audiosettings of Pimphony.
That was the solution for me and evething work fine.

L_lefante
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Posts: 182
Joined: 07 Aug 2013 10:30

Re: pimphony ip media with audio very low

Post by L_lefante »

Hi,

I am having the same problem. Extremely low volume from Pimphony Multimedia.
OXO is R10.1 and Pimphony 6.8.

I didn´t find echo cancellation configuration in Pimphony (as suggested above), I tried to change it from VoIP parameters in OXO configuration with no positive result.

Have anyone else faced this problem??? Any other recomendation??

Regards.

L_lefante
Member
Posts: 182
Joined: 07 Aug 2013 10:30

Re: pimphony ip media with audio very low

Post by L_lefante »

I found where to change Echo cancellation from Pimphony and that solved the problem.

Alpalma
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Posts: 1
Joined: 13 Mar 2020 21:04

Re: pimphony ip media with audio very low

Post by Alpalma »

When trying to configure echo cancellation i always get attached error un many computers, anybody knows how to solve it ? It is runtime error when openning audio settings
You do not have the required permissions to view the files attached to this post.

DrJuanNadie
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Posts: 1
Joined: 26 Mar 2020 15:50

Re: pimphony ip media with audio very low

Post by DrJuanNadie »

L_lefante wrote:
10 Sep 2015 14:51
I found where to change Echo cancellation from Pimphony and that solved the problem.
Where???

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