Skype connect integration with OXO
-
- Member
- Posts: 9
- Joined: 21 Dec 2015 08:13
Skype connect integration with OXO
Hello everybody.
I am trying to integrate Skype connect with an OXO R101/039
I Know this has been discussed time ago, and i've been reading some info but I am needing some guidelines.
In my current state, i am able to register Skype Connect with my OXO, no problem there.
My problem is with the calls:
(i am using a managed account, not a number for the incoming calls, because there are no numbers supported with skype in my country, but this is not really a problem, just some info)
When i do an incoming call, the call rings where it should be but when i answer, there is no communication. Not only voice but its worse, because the communication never really gets established since the skype caller is always saying calling...
Outging do not work at all.
Any ideas what could be wrong?
I am trying to integrate Skype connect with an OXO R101/039
I Know this has been discussed time ago, and i've been reading some info but I am needing some guidelines.
In my current state, i am able to register Skype Connect with my OXO, no problem there.
My problem is with the calls:
(i am using a managed account, not a number for the incoming calls, because there are no numbers supported with skype in my country, but this is not really a problem, just some info)
When i do an incoming call, the call rings where it should be but when i answer, there is no communication. Not only voice but its worse, because the communication never really gets established since the skype caller is always saying calling...
Outging do not work at all.
Any ideas what could be wrong?
- giovanni.attolini
- Member
- Posts: 276
- Joined: 16 Apr 2009 13:44
- Location: Veranopolis-RS-BRAZIL
- Contact:
Re: Skype connect integration with OXO
Where is the trace?
Giovanni A. Attolini
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
-
- Member
- Posts: 9
- Joined: 21 Dec 2015 08:13
Re: Skype connect integration with OXO
Thanks for answering!
My bad, I am attaching wireshark traces in an image. (maybe you were asking for other kind of traces but this is the best i could think of, sorry for the ignorance)
You will see in the images that RTP packages are being send once i answer the phone, but the skype user caller never goes in "conversation mode", i am seeing the calling skype image (as if no one never answers).
My bad, I am attaching wireshark traces in an image. (maybe you were asking for other kind of traces but this is the best i could think of, sorry for the ignorance)
You will see in the images that RTP packages are being send once i answer the phone, but the skype user caller never goes in "conversation mode", i am seeing the calling skype image (as if no one never answers).
You do not have the required permissions to view the files attached to this post.
- giovanni.attolini
- Member
- Posts: 276
- Joined: 16 Apr 2009 13:44
- Location: Veranopolis-RS-BRAZIL
- Contact:
Re: Skype connect integration with OXO
This is an incoming call, have you tested an outgoing call?
Giovanni A. Attolini
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
-
- Member
- Posts: 9
- Joined: 21 Dec 2015 08:13
Re: Skype connect integration with OXO
I've attached an image of the outgoing call trace.
OXO keeps sending invites but there is never a reply to the invite.
There is a communication when the OXO register against skype, but that is all. The invite request seems good.
OXO keeps sending invites but there is never a reply to the invite.
There is a communication when the OXO register against skype, but that is all. The invite request seems good.
You do not have the required permissions to view the files attached to this post.
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: Skype connect integration with OXO
Ok so...the 200 never reaches you because the other party is not even aware of that invite...please tell us how this can be an Oxo issue? Check your firewall and verify connectivity on your network.
Enviado de meu C6603 usando Tapatalk
Enviado de meu C6603 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
-
- Member
- Posts: 9
- Joined: 21 Dec 2015 08:13
Re: Skype connect integration with OXO
I am looking for general guidelines. I am kind of new at this and probably wont be able to make proper conclusions. Apologies for the dumb questions, i am learning.
I will check the firewall with the networking area.
I thought of the firewall but, since there was some communication with the incoming calls, the error could be somewhere else. (And the networking area told me that all was OK for trials but i never check it).
I will check the firewall with the networking area.
I thought of the firewall but, since there was some communication with the incoming calls, the error could be somewhere else. (And the networking area told me that all was OK for trials but i never check it).
-
- Member
- Posts: 9
- Joined: 21 Dec 2015 08:13
Re: Skype connect integration with OXO
Okay, I finally will be able to continue with this. 2016 has been a busy year.
I was able to solve the network issue but now I have a new problem:
An 404 Not Found every time I try to make an outgoing call.
I read about it and try to solve it but i couldn't.
Apparently this is a domain issue or Skype not understanding the way we send the request or Skype not understanding who we are trying to contact or who is contacting.
I try several configurations. Modifying parameters in the gateway section but always the same error, so i am not sure where the problem could be.
I am attaching the invite and the 404 error from Wire-sharK and the print screen of Wireshark from the packages exchanged.
If anybody has any idea please share.
I was able to solve the network issue but now I have a new problem:
An 404 Not Found every time I try to make an outgoing call.
I read about it and try to solve it but i couldn't.
Apparently this is a domain issue or Skype not understanding the way we send the request or Skype not understanding who we are trying to contact or who is contacting.
I try several configurations. Modifying parameters in the gateway section but always the same error, so i am not sure where the problem could be.
I am attaching the invite and the 404 error from Wire-sharK and the print screen of Wireshark from the packages exchanged.
If anybody has any idea please share.
You do not have the required permissions to view the files attached to this post.
-
- Member
- Posts: 9
- Joined: 21 Dec 2015 08:13
Re: Skype connect integration with OXO
Could resolve it... Problem was i was sending a
While I should be sending a
Minor, but the correct one, change in Gateway Parameter and it started working.
Now i have a 407 Proxy authentication required issue. Will try to solve it, but this seems a Skype issue.
Any ideas?
Code: Select all
From: <sip:111@192.168.92.246;user=phone>;tag=c2a21f12a99c5c08aa360f1f8e0f00a4
Code: Select all
From: <sip:9905xxxxxxxxxxx@192.168.92.246;user=phone>;tag=c2a21f12a99c5c08aa360f1f8e0f00a4
Now i have a 407 Proxy authentication required issue. Will try to solve it, but this seems a Skype issue.
Any ideas?