OXO and Android 2
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OXO and Android 2
Good afternoon to all
This is my configuration: Android version 4.4.2 on Samsung S4 Mini
Oxo 10.1.11.1
My Ic Mobile and Sip Companion with IMEI in mobility section and password changed like said in TC1553 ed.06 (anybody know where download a last one?)
When in the app Call routing section I select my mobile phone or the SIP companion, there is an error
This is what I see in the logfiles:
0 JUL 2015 09:35:35,77 TRACE [main] OxoCallRoutingGroup - getTarget=null
10 JUL 2015 09:35:35,77 TRACE [main] OxoCallRoutingGroup - NO Forward configured
10 JUL 2015 09:35:35,412 DEBUG [pool-218-thread-1] MyICRequestDirector - http status code : 200
10 JUL 2015 09:35:35,416 DEBUG [ResultHandler] XmlPhoneServiceAdapter - nomadLogin SUCCESS : com.alu.ice_ws.services.q.b@42ead498
10 JUL 2015 09:35:35,416 DEBUG [ResultHandler] XmlPhoneServiceAdapter - alcStatus result code : 36
10 JUL 2015 09:35:35,416 DEBUG [ResultHandler] XmlPhoneServiceAdapter - alcStatus other error : 36
10 JUL 2015 09:35:35,417 ERROR [ResultHandler] WS Result - ERROR_UNEXPECTED > null
10 JUL 2015 09:35:35,417 ERROR [ResultHandler] PhoneSetProxy - ERROR when activating nomadic : null
10 JUL 2015 09:35:35,418 DEBUG [Dispatching] EventQueue - dispatch event e
10 JUL 2015 09:35:35,419 DEBUG [Dispatching] EventQueue - Dispatch with
10 JUL 2015 09:35:37,123 TRACE [main] OxoCallRoutingGroup - >onCheckedChanged
10 JUL 2015 09:35:37,123 TRACE [main] OxoCallRoutingGroup - >officeAndNomadicGroupOnCheckedChanged
thanks in advance to everybody!
This is my configuration: Android version 4.4.2 on Samsung S4 Mini
Oxo 10.1.11.1
My Ic Mobile and Sip Companion with IMEI in mobility section and password changed like said in TC1553 ed.06 (anybody know where download a last one?)
When in the app Call routing section I select my mobile phone or the SIP companion, there is an error
This is what I see in the logfiles:
0 JUL 2015 09:35:35,77 TRACE [main] OxoCallRoutingGroup - getTarget=null
10 JUL 2015 09:35:35,77 TRACE [main] OxoCallRoutingGroup - NO Forward configured
10 JUL 2015 09:35:35,412 DEBUG [pool-218-thread-1] MyICRequestDirector - http status code : 200
10 JUL 2015 09:35:35,416 DEBUG [ResultHandler] XmlPhoneServiceAdapter - nomadLogin SUCCESS : com.alu.ice_ws.services.q.b@42ead498
10 JUL 2015 09:35:35,416 DEBUG [ResultHandler] XmlPhoneServiceAdapter - alcStatus result code : 36
10 JUL 2015 09:35:35,416 DEBUG [ResultHandler] XmlPhoneServiceAdapter - alcStatus other error : 36
10 JUL 2015 09:35:35,417 ERROR [ResultHandler] WS Result - ERROR_UNEXPECTED > null
10 JUL 2015 09:35:35,417 ERROR [ResultHandler] PhoneSetProxy - ERROR when activating nomadic : null
10 JUL 2015 09:35:35,418 DEBUG [Dispatching] EventQueue - dispatch event e
10 JUL 2015 09:35:35,419 DEBUG [Dispatching] EventQueue - Dispatch with
10 JUL 2015 09:35:37,123 TRACE [main] OxoCallRoutingGroup - >onCheckedChanged
10 JUL 2015 09:35:37,123 TRACE [main] OxoCallRoutingGroup - >officeAndNomadicGroupOnCheckedChanged
thanks in advance to everybody!
- patrick.swinnen
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Re: OXO and Android 2
Check in the mailbox of the nomadic virtual station if your mobile number is present in the nomadic mode menu.
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Re: OXO and Android 2
Helllo
Thank you for your answer!!
Please can you me show step by step how to reach this mailbox?
Where is the nomadic virtual station?
Thanks once more
Luca
Thank you for your answer!!
Please can you me show step by step how to reach this mailbox?
Where is the nomadic virtual station?
Thanks once more
Luca
- patrick.swinnen
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Re: OXO and Android 2
If you did not noticed the virtual station when you created the myic user it is dificult to obtain. The best way is to erase the myic user and make a new one. Once you activate the nomadic mode on this user you will see a new virtual user also. That's the one you need to use to enter his mailbox
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Re: OXO and Android 2
Where is in the OMC the location where i can add an user?
Se my OXO dashboard below
It is in talian but..
Maybe if you have a snapshot of yours...
Thanks once more
Luca.
Se my OXO dashboard below
It is in talian but..
Maybe if you have a snapshot of yours...
Thanks once more
Luca.
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Re: OXO and Android 2
So you can't help me?
What is the difference between my OMC and yours?
What is missing in my configuration?
I have only OMC in my factory and OCTV ....
What is the difference between my OMC and yours?
What is missing in my configuration?
I have only OMC in my factory and OCTV ....
- cavagnaro
- Alcatel Unleashed Certified Guru
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Re: OXO and Android 2
Oxo guys help on their free time and according to their experience. No guarantee for an answer on your times.
If you have urgency open an ESR on Alcatel directly.
Enviado de meu C6602 usando Tapatalk
If you have urgency open an ESR on Alcatel directly.
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Ignorance is not the problem, the problem is the one who doesn't want to learn
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Re: OXO and Android 2
Hello
Thank for you reply.
How can I open an ESR to Alcatel?
I am followed by a reseller tha cannot make it work.
Now what can i do?
Thank for you reply.
How can I open an ESR to Alcatel?
I am followed by a reseller tha cannot make it work.
Now what can i do?
- patrick.swinnen
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Re: OXO and Android 2
Hi Luca
I was on holiday for a few days. At about 1415hrs CEST I will enter and give you more feedback
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I was on holiday for a few days. At about 1415hrs CEST I will enter and give you more feedback
Verstuurd vanaf mijn SM-G920F met Tapatalk
- cavagnaro
- Alcatel Unleashed Certified Guru
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Re: OXO and Android 2
Well if you sold to him guess you are a BP...and should have registered engineers certified.
They can open an ESR to ALE because they are certified on the product.
If not, you are on your own and just have to wait.
Enviado de meu C6602 usando Tapatalk
They can open an ESR to ALE because they are certified on the product.
If not, you are on your own and just have to wait.
Enviado de meu C6602 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer