External Call forwarding problem

[jp choudhary]

Hi,

I have a OXO R10.1 that has external call forwarding issue (internal call forwarding is working fine ) i enabled Transfer Ext/Ext,,,Transfer Ext/Ext by on hook,, Transfer by on hook, in System Miscellaneous >>>> Feature Design >> Part 2 >> and In Part 3 External Diversion Mode >>Jonning
and i have enabled External Diversion in Subscriber >>Ext.>>Feature Rights >>Part 1.


Plz somebody help me

[enio.eltz]

What kind of trunks?
Did you enabled check-boxes in traffic sharing --> joining?

[jp choudhary]

we are using ISDN (PRI) Trunk and i enabled joining aslo (ISDN to Analog and ISDN Analog to Analog and ISDN

[enio.eltz]

Hi

Antoher thing, did you configure link category of ISDN trunk? It must be allowed to make external calls.

Regars.

[jp choudhary]

ISDN category is on default state and there is no External call problem meaning subscribers are calling outside.

[enio.eltz]

Hi

This may be your problem, ISDN access must be allowed to make extenal calls. If it is in default state 16/16/1/1/1/1, I would program as 8/8/7/7/7/7 (as I do here), giving the ISDN access to external lines. ISDN access needs to have the same link category of a no barring set.

Regards.