OXO + Protel = Rooms now beeping after check in??

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MTConsulting
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Joined: 01 Feb 2010 04:21
Location: Sydney - Innerwest

OXO + Protel = Rooms now beeping after check in??

Post by MTConsulting » 09 Aug 2013 01:03

Hey guys,

I have a site, new install, many issues with Protel PMS software, just as we thought it was all sorted today finally! When Check In is run the analog room phones in the guest rooms now beep like the VMail has left a message?

Any way to stop this please?

Cheers,

MT

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enio.eltz
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Location: Taquara - RS - Brazil

Re: OXO + Protel = Rooms now beeping after check in??

Post by enio.eltz » 12 Aug 2013 16:16

Hi

I am not sure about hotel mode. Wouldn't it be because you have made a check-in? OXO probably created the mailbox, so there is a beep that indicates that the guest must activate his mailbox.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

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MTConsulting
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Location: Sydney - Innerwest

Re: OXO + Protel = Rooms now beeping after check in??

Post by MTConsulting » 12 Aug 2013 21:20

Correct. But how to stop the vmail being created when a room is checked in???

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enio.eltz
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Location: Taquara - RS - Brazil

Re: OXO + Protel = Rooms now beeping after check in??

Post by enio.eltz » 13 Aug 2013 08:22

Hi

I did some test for knowledge. In my case, target Brazil, OXO doesn't create mailbox when I make check-in.
I could notice when there is wakeup time configured, during check-in or by default, OXO changes the internal tone of the room set. Is this your issue?
If you don't configure wakeup time, there is no changing in the internal tone.

Best regards.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

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Krusty65
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Re: OXO + Protel = Rooms now beeping after check in??

Post by Krusty65 » 20 Jul 2014 23:54

MT

Did you ever get this sorted?

Think it is to do with the MWL setting in the OxO which is too large and causes the ringer to sound rather than just the lamp.

This can be adjusted using the MakeSPRing in Debug labels

K.
When I was a boy of fourteen, my father was so ignorant I could hardly stand to have the old man around.
But when I got to be twenty-one, I was astonished at how much the old man had learned in seven years.

hakuna
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Re: OXO + Protel = Rooms now beeping after check in??

Post by hakuna » 26 Feb 2019 04:28

MTConsulting wrote:
09 Aug 2013 01:03
Hey guys,

I have a site, new install, many issues with Protel PMS software, just as we thought it was all sorted today finally! When Check In is run the analog room phones in the guest rooms now beep like the VMail has left a message?

Any way to stop this please?

Cheers,

MT
We had same issue but with sip phones. The problem is with the setting "Send NOTIFY instead of MESSAGE " change to YES and your phones will not randomly beep.

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