incoming Caller ID

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Epic4400
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Posts: 1
Joined: 06 Mar 2019 08:39

incoming Caller ID

Post by Epic4400 » 06 Mar 2019 08:46

Hi there,

i'll have a 4400 rls 11.2 and since a few days ago we have a strange bug with the display of incoming calls on for example 4035 clients. Of every called Number the Alcatel puts "FAXFILT." in front of it. So on the display it shows "FAXFILT.1234567".
We searched the NPD, Trunks, Phonebook, translator, did, System parametes and so on. To that we are trying to get a valid trace and i will do a bascul tonight.
Ever had a similar problem and does someone knows where this could come from?

Thx!

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3507
Joined: 23 Sep 2004 06:47
Location: Russia

Re: incoming Caller ID

Post by vad » 07 Mar 2019 02:33

Do you have Speed dial (or user) with such name? (FAXFILT)?

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enio.eltz
Senior Member
Posts: 1042
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: incoming Caller ID

Post by enio.eltz » 11 Mar 2019 14:41

Hi

Also check Phonebook and Ext. Callback Translator.
Enio Eltz Filho
ACFE OXE R12/R11/R10
ACFE OXO CONNECT R2
ACFE OXO R10/R9

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