Unanswered call to hunt group

Post Reply
Urri
Member
Posts: 10
Joined: 21 May 2008 10:24

Unanswered call to hunt group

Post by Urri » 19 Apr 2017 05:55

Hi All!
Will be the unanswered call to hunt group displayed in the unanswered call list?
Direct calls lights the Message lamp and are fixed in the list. But calls to hunt group doesn't.

mgsox
Member
Posts: 178
Joined: 31 Aug 2007 05:14

Re: Unanswered call to hunt group

Post by mgsox » 08 May 2017 06:04

what kind of hunt group is this? e.g in parallel groups there is no unanswered call because all the sets ring at the same time.
have you configured users to keep unanswered calls (Internal and External)?
one more thing hunt groups are configured so you do not have unanswered calls! Someone will answer.

Post Reply

Return to “OXE (Crystal / Common) - System Documentation”