INTIP CARD REBOOT ISSUE

Post Reply
bhavik_naik
Member
Posts: 2
Joined: 20 Nov 2009 00:43

INTIP CARD REBOOT ISSUE

Post by bhavik_naik »

My OXE working in ABC-F one of the INTIP keeps on rebooting ..what could be the problem...after looking at incidents ...we are not able to resove the same.....

Can someone gudie me...

Regards,

Naik
User avatar
tot3nkopf
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 4058
Joined: 02 Feb 2006 10:41
Location: Germany & Romania
Contact:

Re: INTIP CARD REBOOT ISSUE

Post by tot3nkopf »

Post the incidents, the configuration of the INTIP and general architecture of your systems (IP addresses, etc). We are not psychic to just know what happens in your case.
egrep
Member
Posts: 8
Joined: 31 Oct 2009 05:11

Re: INTIP CARD REBOOT ISSUE

Post by egrep »

Hello,

the incidenc is important (incidenc 5857 Reason of Reboot).
Maybe the Logfiles File(s) from the INTIP are also important.
How to get that file:
cplstat *SHELF-ADRESS* *BOARD-ADRESS* (for example cplstat 2 6)
notice the ip Adress (for example 10.11.12.13)
then
tftp 10.11.12.13
bin
get README
quit
now you have README in your current directory (default should be /usr2/mtcl/)
now read that file:
cat README

you will see which logfiles has been created, and the creation time (if the INTIP was still in Service or has a time source)
now download the logfile (or files):

tftp 10.11.12.13
bin
get log0.txt
get log1.txt
and so on...

type
quit

now take a look at the look files (and post it/them here) ;-)

cat log0.txt

Many text, but there should be some interresting information like Keep Alive lost...

Good Luck
Post Reply

Return to “Hardware”