DAP - Sipmotor E:503

Post Reply
shinichi_88
Member
Posts: 5
Joined: 14 Jan 2021 08:58

DAP - Sipmotor E:503

Post by shinichi_88 »

Good morning,
I have a very strange problem that is causing me a headache... I have a customer using an Alcatel PBX OmniPCX Enterprise with sip dect provided by NEC. For logistic operations, sometimes, the time has to be changed +1 hour or -1 hour.
When time is moved one hour forward, the system is working fine, meanwhile, when is moved one hour back, dect stops to work and on the dap manager page for each subscriber the message "E:503" appears.
The only way to make dect to work again is to kill the sipmotor service on the pabx.
Both pabx and dap manager are synchronizing the time with a central server via ntp.
Do you have a suggestion on how to fix it? Thanks
User avatar
frank
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 2944
Joined: 06 Jul 2004 00:18
Location: New York
Contact:

Re: DAP - Sipmotor E:503

Post by frank »

try to setup an IP domain with a different time zone, and set the sip DECT to this time zone ?
Code Free Or Die
Post Reply

Return to “GENERAL”