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Call Server Performance problems.

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MMadrid
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Joined: 10 Feb 2011 04:36

Call Server Performance problems.

Post by MMadrid » 07 Nov 2013 11:48

CS performance problems .

Hello. I have a HW CS Common. Since I upgraded to R10.1 J2.501.21 am seeing performance issues on phones. Like Slow to update the display when the phone keypad frame . Takes few seconds to transfer the call to the speaker when I press the button , etc.

As relevant incident see :
5/11/13 9:15:06 000001M | 003/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
5/11/13 9:15:06 000001M | 004/03/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
5/11/13 9:15:06 000001M | 001/01/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
5/11/13 9:15:06 000001M | 001/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 8:51:52 000001M | 001/01/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 8:51:52 000001M | 003/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 8:51:52 000001M | 004/03/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 8:51:52 000001M | 001/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 9:02:52 000001M | 003/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 9:02:52 000001M | 004/03/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 9:02:52 000001M | 001/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 9:02:52 000001M | 001/01/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 9:17:02 000001M | 001/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 9:17:02 000001M | 001/01/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
6/11/13 9:17:03 000001M | 004/03/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
06/11/13 10:44:25 000001M | 001/01/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
11/07/13 10:43:00 000001M | 001/01/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
11/07/13 10:43:00 000001M | 003/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
11/07/13 10:43:00 000001M | 004/03/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic
11/07/13 10:43:00 000001M | 001/00/-/--- | = 3:4401 = Ethernet broadcast reception disabled due to excessive traffic

And with the " top" I see that the CPU performance is good :

5:45pm up 13 days, 23:28, 2 users, load average: 11.16, 11.14, 11.09
275 processes: 273 sleeping, 2 running, 0 zombie, 0 stopped
CPU states: 11.3% user, 20.8% system, 0.0% nice, 67.8% idle
Mem: 255948K av, 244108K used, 11840K free, 0K shrd, 5520K buff
Swap: 1048784K av, 2452K used, 1046332K free 164920K cached

PID USER CLS PRI NI SIZE RSS SHARE STAT %CPU %MEM TIME COMMAND
32059 mtcl UNIX 25 0 1156 1156 836 R.. 16.0 0.4 0:13 top
462 root UNIX 20 0 572 572 428 R.. 1.4 0.2 281:10 sysstatd
959 root FIFO 85 -12 32784 31M 32032 D.< 1.1 12.6 3:36 TEL
1063 root UNIX 36 -12 588 588 504 S.< 0.4 0.2 0:07 DPRd
962 root FIFO 85 -12 32784 31M 32032 D.< 0.1 12.6 7:11 TEL
1018 root FIFO 83 -12 1732 1732 1320 S.< 0.1 0.6 5:16 ipl_Ch2Ip
1019 root FIFO 83 -12 1732 1732 1320 S.< 0.1 0.6 14:23 ipl_Ip2Ch
1047 root FIFO 78 -12 4840 4840 4460 S.< 0.1 1.8 1:45 dis25
1332 mtcl UNIX 36 -12 2936 2936 1732 S.< 0.1 1.1 8:41 printing
1335 mtcl UNIX 36 -12 2936 2936 1732 S.< 0.1 1.1 0:49 routing
1358 mtcl UNIX 36 -12 1692 1692 1208 S.< 0.1 0.6 2:36 cstamono
1385 mtcl UNIX 36 -12 4812 4812 2980 S.< 0.1 1.8 12:54 main_afe
1388 mtcl UNIX 36 -12 4812 4812 2980 S.< 0.1 1.8 0:16 main_afe
1 root UNIX 30 0 460 460 388 S.. 0.0 0.1 0:33 init
2 root UNIX 31 0 0 0 0 SW. 0.0 0.0 0:00 keventd
3 root UNIX 30 0 0 0 0 SW. 0.0 0.0 0:00 events/0
4 root UNIX 20 19 0 0 0 SWN 0.0 0.0 0:06 ksoftirqd_CP



Do you have any idea? With a reboot could be solved this issue? This customer has a CCenter with 24hours working.

Thanks in advanced.

Mario.

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cavagnaro
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Re: Call Server Performance problems.

Post by cavagnaro » 07 Nov 2013 12:07

Sorry, but please post in correct section and search previously on the forum. That message is very discussed
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