Incoming problem in pcm trunk group

Post Reply
sanjib
Member
Posts: 10
Joined: 17 Nov 2007 08:39

Incoming problem in pcm trunk group

Post by sanjib »

Hi All
My System is upgraded in last June from R3.0 to R7.1 and whole system is working fine.Six pcm card configured in one trunk group (combined/mixed)with Nortel Passport. Sometimes Incoming call blocked in this passport, but outgoing calls have no problem. In that time other pcm trunk group(combined/mixed) has no problem. Passport engineer says it is software problem of alcatel exchange. I reset the pcm card one by one, but problem is remain same.This problem is solved when the mvpe card of passport is reset. It is definetly problem of mvpe card of passport. But how can I proved that this is the passport problem? The passport software version is upgraded in june also, but patch is not upgraded. Please help me. If any command/procedure available to see the incoming digit in pcm trunk group(combined/mixed), then kindly help me.

Thanks.
tincho.rn
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 929
Joined: 30 Jan 2006 09:40
Location: Argentina
Contact:

Re: Incoming problem in pcm trunk group

Post by tincho.rn »

Hi. You can make a trace.

LIne Signalization

> tuner km
> tuner clear-traces
> tcyc aux off
> tcyc cpl off
> tuner all=off
> tuner sig=on
> sigtrace Cry cpl term on
> mtracer &

Registry Signalization

> tuner +at,neqt
> actdbg mf=on
> mtracer &

After you finish, don´t forget to

> dhs3_init -R MTRACER


Regards.
ACSE R11
OT R2.0
siatmex
Member
Posts: 15
Joined: 19 Oct 2019 20:47
Location: México
Contact:

Re: Incoming problem in pcm trunk group

Post by siatmex »

What happens if I finish and do not put the last command?
tincho.rn
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 929
Joined: 30 Jan 2006 09:40
Location: Argentina
Contact:

Re: Incoming problem in pcm trunk group

Post by tincho.rn »

Hi. Nothing that compromise normal function of the system. The command restart background traces. Regards
ACSE R11
OT R2.0
siatmex
Member
Posts: 15
Joined: 19 Oct 2019 20:47
Location: México
Contact:

Re: Incoming problem in pcm trunk group

Post by siatmex »

Thank you very much, the information helped me a lot.
Post Reply

Return to “GENERAL”