LED not glowing in case the call is not answered.

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abhishekawasthi_12
Member
Posts: 17
Joined: 11 Dec 2011 02:11

LED not glowing in case the call is not answered.

Post by abhishekawasthi_12 » 11 Dec 2011 02:24

Dear Sir,

I am facing a problem at one of the Customer sites.If a paricular Extn has no VoiceMail & if other extn calls it ,then if the call is not answered i.e.if the call ends over there,then the Msg LED should glow to show the unattended calls.But the LED doesnt glow.

Also if the Extn has a Voice Mail then the Call overflows into the Voice Mail & if the Voice Msg is left then the Msg LED glows.Also on sending the Test Msg also the LED glows.Also in case of the External incomming DID call also the LED glows if the Extn has a Voice Mail & the Voice Msg is left.

Also in all the cases if 2 or 3 rings are given & disconnected ,then the LED glows to show the same.But if we wait for the call to end over there or not be answered ,then the LED doesnt glow.

Plz suggest.....Thanks

Regds
Abhishek

abhishekawasthi_12
Member
Posts: 17
Joined: 11 Dec 2011 02:11

Re: LED not glowing in case the call is not answered.

Post by abhishekawasthi_12 » 12 Dec 2011 10:22

The System is OXE- Crystal Hardware.

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