Mitel -DPNSS call disconnect every 3 min

Use this forum ONLY for website related issues.
Do NOT use this forum for your phone system or data gear issue.
prasanna_s3
Member
Posts: 47
Joined: 18 Apr 2009, 23:06

Mitel -DPNSS call disconnect every 3 min

Postby prasanna_s3 » 12 Feb 2012, 11:04

We have 2 oxe node with full hybrid, one of the node is conected to mitel system by using DPNSS trunk.

Our problem is

Node 1 <-----ABCF ------> Node 2< ------DPNSS --------> Mitel

if the Node 2 user call - mitel user the calls are ok
If the Node 1 user call - Mitel user the call is disconnect every 3 min- strange issue



any one tell me why this happening???????????

if mitel user call node1 or node 2 user, the calls are ok

User avatar
tot3nkopf
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3927
Joined: 02 Feb 2006, 10:41
Location: Germany & Romania
Contact:

Re: Mitel -DPNSS call disconnect every 3 min

Postby tot3nkopf » 12 Feb 2012, 14:52

Traces?

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3144
Joined: 23 Sep 2004, 06:47
Location: Russia

Re: Mitel -DPNSS call disconnect every 3 min

Postby vad » 12 Feb 2012, 22:22

In trunk group - declared special services=timed call release?

prasanna_s3
Member
Posts: 47
Joined: 18 Apr 2009, 23:06

Re: Mitel -DPNSS call disconnect every 3 min

Postby prasanna_s3 » 13 Feb 2012, 04:40

In trunk group - declared special services=timed call release

if it is there it should get disconnect for all the nodes....it is not specified our case

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3144
Joined: 23 Sep 2004, 06:47
Location: Russia

Re: Mitel -DPNSS call disconnect every 3 min

Postby vad » 13 Feb 2012, 06:01

prasanna_s3 wrote:In trunk group - declared special services=timed call release

if it is there it should get disconnect for all the nodes....it is not specified our case

Not for ALL nodes, ONLY for user with phone feature COS where declared "rights timed call release=true".

At first - check with "t3" trace:
- you have disconnect from Node 2 or Mitel?
- if node 1 user call - when Mitel user answer - you have CONNECT message, send or not CONNECT ACK message node 2 (to Mitel).

prasanna_s3
Member
Posts: 47
Joined: 18 Apr 2009, 23:06

Re: Mitel -DPNSS call disconnect every 3 min

Postby prasanna_s3 » 13 Feb 2012, 06:36

Node 2 to DPNSS -we can not take t3 for DPNSS trunk( trt2 trace only work)
Node 1 to Node2 is vpn trace only will come,

so please let me know how to take the trace....

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3144
Joined: 23 Sep 2004, 06:47
Location: Russia

Re: Mitel -DPNSS call disconnect every 3 min

Postby vad » 13 Feb 2012, 06:50

Compare trt2 trace for node1-mitel and node2-mitel calls (at first).
Next - make vpn trace (for node1-mitel calls) - may be you have problem with connection/connection ack.

prasanna_s3
Member
Posts: 47
Joined: 18 Apr 2009, 23:06

Re: Mitel -DPNSS call disconnect every 3 min

Postby prasanna_s3 » 14 Feb 2012, 23:25

Today I observed that during the conversation, sometime no speech .strange issue

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3144
Joined: 23 Sep 2004, 06:47
Location: Russia

Re: Mitel -DPNSS call disconnect every 3 min

Postby vad » 14 Feb 2012, 23:33

No speech, where? Node1-2? Both direction or 1 way speech?
Some problem with RTP flow.


Return to “Talk to the admins”

Who is online

Users browsing this forum: No registered users and 1 guest