7750-SR message "Do not know what chassis type this is!"

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michaelnwr
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Posts: 14
Joined: 26 Jun 2013 13:49

7750-SR message "Do not know what chassis type this is!"

Post by michaelnwr » 05 Nov 2014 11:58

My company picked up some used 7750-SR and one of the units starts to boot and then gives me an error message stating "Do not know what chassis type this is!" and then it reboots. He is the complete output that I see before the unit reboots.

Alcatel 7x50 Boot ROM. Copyright 2000-2005 Alcatel.
All rights reserved. All use is subject to applicable license agreements.
Build: X-3.0.R1 on Mon Aug 29 15:44:42 PST 2005 by builder
Version: 0x0B
Starting IOM card
COLD boot on processor #1
CPU Control FPGA version is 0x2C
?Starting bootrom RAM code...
Boot rom version is v11
>>>Testing mainboard FPGA chain...
>>>Testing SDRAM from 0x02200000 to 0x42000000
Board Serial Number is 'NS055250023'
Do not know what chassis type this is!

Rebooting...

I did I brief search on google without finding anything as to what causes this and how to resolve it. It doesn't even look like it is getting the point of reading the CF.

hopefully someone has seen this before and knows how to resolve it.

thanks,
Michael

Stoffen
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Joined: 23 May 2014 05:32
Location: Norway

Re: 7750-SR message "Do not know what chassis type this is!"

Post by Stoffen » 05 Nov 2014 15:39

It seems like its bricked.

What type of chassis is this?

Do you have a service contract with alcatel?
Running TimOS 3.0.R1.. Thats really old, even with service contract my guess this is out-of-everyting regarding support and hw assistance.

But its also similar to the problem here; http://alcatelunleashed.com/viewtopic.php?f=364&t=23821

That was an upgrade problem that caused the chassis to fail with
Do not know what chassis type this is!
Rebooting...

Have a look, and see if ALU provides a solution there. :)
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Christoffer

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michaelnwr
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Posts: 14
Joined: 26 Jun 2013 13:49

Re: 7750-SR message "Do not know what chassis type this is!"

Post by michaelnwr » 06 Nov 2014 13:24

unfortunately their solution did not work for me. Looks like I have a nice heavy paper weight on my hands.

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