Voice Guide - English Language

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RaFFpwnz
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Voice Guide - English Language

Post by RaFFpwnz » 24 Jul 2019 08:55

Hello Everyone!

It's my first time here, in this forum. And i'm a little a bit new about Alcatel OXE Administration but i'm sure that with help from all of you my problem will be fixed :o

I have a Voice Mail service running on 4645. When i call to the voice mail, i hear the voice guides in english language, meanwhile in the menu of phone are in Spanish. I checked the language in global parametres of 4645, and Spanish is the only one language configured.

Can someone telling me what is happening?

Thanks until now! and regards,

Rafa.

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alex
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Re: Voice Guide - English Language

Post by alex » 25 Jul 2019 03:08

Check system documentation, it' s pretty straightforward.
System language (set in a system) is just a pointer to a couple of other settings - display language, vg language.
For 4645 you also need another file to be downloaded to 4645 - it's also in a doc on 4645.
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.

RaFFpwnz
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Posts: 9
Joined: 24 Jul 2019 08:43

Re: Voice Guide - English Language

Post by RaFFpwnz » 25 Jul 2019 03:53

alex wrote:
25 Jul 2019 03:08
Check system documentation, it' s pretty straightforward.
System language (set in a system) is just a pointer to a couple of other settings - display language, vg language.
For 4645 you also need another file to be downloaded to 4645 - it's also in a doc on 4645.
Thanks a lot Alex!
I'm gonna try it as you said.

RaFFpwnz
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Posts: 9
Joined: 24 Jul 2019 08:43

Re: Voice Guide - English Language

Post by RaFFpwnz » 25 Jul 2019 08:55

alex wrote:
25 Jul 2019 03:08
Check system documentation, it' s pretty straightforward.
System language (set in a system) is just a pointer to a couple of other settings - display language, vg language.
For 4645 you also need another file to be downloaded to 4645 - it's also in a doc on 4645.
Hi Alex,

I tried to find the file language in Alcatel Business Partner Website but i can't do it. Maybe i haven't enough experience in this world (IP telephony). Can someone to help me to find it?

Thanks a lot!!

Regards,
Rafa.

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alex
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Location: Russia
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Re: Voice Guide - English Language

Post by alex » 25 Jul 2019 10:39

BPWS://Technical Support/Software download/Communication Solutions/Applications/UC Application/4645 VMS/Download a software version/eva Software v1.10 - iso
or just search on home page for "eva Software" - choose latest version in the results which is v1.10
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.

RaFFpwnz
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Posts: 9
Joined: 24 Jul 2019 08:43

Re: Voice Guide - English Language

Post by RaFFpwnz » 26 Jul 2019 02:35

Hi Alex,

I reched to the file! Thanks a lot!

I can continue with the 4645 instalation!

regards.

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