VOICE GUIDE MAX Length

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seanbs
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Posts: 2
Joined: 11 Oct 2017 23:58

VOICE GUIDE MAX Length

Post by seanbs » 12 Oct 2017 00:06

i've uploaded a VG and it is 06.40 minutes long when the VG is assigned to a number it plays successfully but at the 5 minute mark the call drops.
Is there a limit on how long a VG can be, the timer is correct etc? Thinking I will have to chain them together.
Thoughts?

vad
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Re: VOICE GUIDE MAX Length

Post by vad » 12 Oct 2017 01:47

VG for what - Incoming greeting guide, MOH...?

seanbs
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Posts: 2
Joined: 11 Oct 2017 23:58

Re: VOICE GUIDE MAX Length

Post by seanbs » 12 Oct 2017 19:08

MOH, all good finally found a fix, system ---> timers --> 282. extended it out and tested ok.

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