Windows 10 crashing

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PhilippR
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Posts: 1
Joined: 19 Feb 2019 14:20

Windows 10 crashing

Post by PhilippR » 19 Feb 2019 14:23

Hello,

we are using IpDesktopSoftphone in the newest Version and are having big Problems with the new Windows 10 1809 Update.
From the Moment the Computer upgraded the Softphone is not working correctly anymore.
It crashes directly if you try to start it or if you try to enter your Phone number.

Is anyone experiencing similar issues with the new Windows Update?

Any help is appreciated.

Thanks
Philipp

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frank
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Re: Windows 10 crashing

Post by frank » 20 Feb 2019 10:05

Have you tried to uninstall and re-install ?
Code Free Or Die

sergejvb
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Posts: 1
Joined: 08 May 2019 13:21

Re: Windows 10 crashing

Post by sergejvb » 08 May 2019 13:32

Hi all,

Any update on this?

We are also having issues with IpDesktopSoftphone 11.1.27 on Win10 1809.

Thanks in advance!

Michael_AT
Member
Posts: 1
Joined: 29 May 2019 07:15

Re: Windows 10 crashing

Post by Michael_AT » 29 May 2019 07:23

If using McAffee stop virus scanner and try to start IPDesktopSoftPhone.

Isalcatel
Member
Posts: 12
Joined: 05 Jul 2018 13:08

Re: Windows 10 crashing

Post by Isalcatel » 30 May 2019 16:24

Hi,

have you turned off/stopped the WinDefender? Antivirus? Firewall? These thing use to prevent the execution of some software like IpDeskphone, Pimphony, etc.

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