phone identifier for ip desktop softphone

L_lefante
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Joined: 07 Aug 2013 10:30

Re: phone identifier for ip desktop softphone

Post by L_lefante »

Hi Rens,

Thanks for your answer. The installation of the softphone as agent is via the activation of the proACD option??

Regards,
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cavagnaro
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Re: phone identifier for ip desktop softphone

Post by cavagnaro »

Yeah

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L_lefante
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Posts: 182
Joined: 07 Aug 2013 10:30

Re: phone identifier for ip desktop softphone

Post by L_lefante »

Ok, thanks Cavagnaro.
I will try that.
L_lefante
Member
Posts: 182
Joined: 07 Aug 2013 10:30

Re: phone identifier for ip desktop softphone

Post by L_lefante »

Activating the proACD option during installation solve the multiple user connection to the IPDS in the same PC.

Thanks all for your help!

Regards,

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