Softphone audio wizard at every startup

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arnevc
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Softphone audio wizard at every startup

Post by arnevc »

Hello,


Can someone tell me where softphone keeps his settings that he gets from the audio wizard at the startup of the program?
The problem is that the audio wizard always returns after the computer had a shutdown so every time I have to select my headset again, volume,..
My headset is always plugged in on the same usb port all the time.



Kind regards
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cavagnaro
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Re: Softphone audio wizard at every startup

Post by cavagnaro »

Maybe don't have permissions to write on registry to save settings
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arnevc
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Re: Softphone audio wizard at every startup

Post by arnevc »

Thank you for your response,

No, the problem is that we work with roaming profiles so the settings in the registry are indeed not saved.
So we need to make an exception for certain files so softphone can keep his settings. Thats why I need to know in what file/registry softphone keeps his settings for the audio wizard.


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cavagnaro
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Re: Softphone audio wizard at every startup

Post by cavagnaro »

Registry is a per-profile and per-pc windows system configuration. So, is a general setting, not a single file as such
Better open an ESR with ALU and see if such deployment is supported

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