Hi,
After cleaning my system from viruses, my IP desktop softphone is showing message "set not registered".
After new installation of Windows and softphone, still same message.
Please help me to resolve this issue. I am a beginner on Alcatel products.
Do I need to make changes on OmniPCX enterprise?
Regards,
Tayyab
Set not Registered
-
cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: Set not Registered
Just press any key and will ask for your set number and your set password, usually 0000, if you changed and don't remember it then reset it on the OXE manager, mgr or Omnivista
Enviado de meu E6633 usando Tapatalk
Enviado de meu E6633 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: Set not Registered
hello am having the same issue as well and dont know how to resolve it, can you please help..?
-
tot3nkopf
- Alcatel Unleashed Certified Guru
- Posts: 4058
- Joined: 02 Feb 2006 10:41
- Location: Germany & Romania
- Contact:
Re: Set not Registered
You need to remove the virtual mac address assigned in the user configuration and re register the set. (so yes you need access to OXE user configuration)
