How to upgrade firmware on 8082 without OXO or OmniVista

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debpa
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How to upgrade firmware on 8082 without OXO or OmniVista

Post by debpa » 20 Aug 2014 01:56

Hello,

I want to use the 8082 as a pure IP Phone (without OXO or OmniVista). So far so gut. I am using the SDK to deploy the config.
But the phone I have, have a really old firmware (something with R200) and I want to update the firmware. But this seems to be something magic.
I have downloaded the firmware from http://developer-enterprise.alcatel-lucent.com/download
I placed it in the SDK as new Software for the phone (I can also use the weather app it makes no difference) . But if I try the update the phone is only loading until step 4 and is then rebooting with "build of upgrade scenario fails".
This is an endless loop. I have to login by ssh and have to proceed a "reset flash" to bring up the phone again.
Why is the phone rebooting and what do I have to do to get the new firmware installed.

Is there somebody why knows the root pw for the phone? If I have it I could do a little bit of debugging or install all the packages manually...

best regards,
Dirk

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Split
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Re: How to upgrade firmware on 8082 without OXO or OmniVista

Post by Split » 20 Aug 2014 15:06

For oxe No idea how you do this with the sdk but normaly you can use the 8770 or a tool called aleds from very old release you must update to Release R260 there is a tc where discribe for which version after that you do the same with the newest firmware ....test if it works with oxo
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frank
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Re: How to upgrade firmware on 8082 without OXO or OmniVista

Post by frank » 16 Oct 2014 09:23

You basically need to have the phone point to a web server, where you will need configuration file, and the binary to upload.

The first file needs to be config.MAC_ADDRESS.xml
Here is the piece you will need for the upgrade:

Code: Select all

<settings>
<setting id="DmEnetcfgSipFile" value="sipdata.xml" override="true"/>
<setting id="DmEnetcfgUpgradeFile" value="/vhe/profile.xml" override="true"/>
<setting id="DmAdminPasswd" value="0000" override="true"/>
<setting id="HttpdOpen" value="true" override="true" />
<setting id="DmEnetcfgSntp" value="17.151.16.23" override="true" />
<setting id="DmAdmcfgTimeZone" value="America/New_York" override="true" />
<setting id="DmSecucfgSsh" value="true" override="true"/> 
</settings>
The profile.xml is what contains everything about the upgrade:

Code: Select all

<profile>
<name>AlcatelUnleashed</name>
<key>./key.xml</key>
<component>
<name> R250 </name>
<version> R250 </version>
<url type="http">http://path_to_the/vhe_release/R200.01.034.3/index.xml.signed</url>
<checksum type="md5"> e85cc5d00cac1741de6ef71c40ea2ae6 </checksum>
</component>
</profile>
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oldboy
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Re: How to upgrade firmware on 8082 without OXO or OmniVista

Post by oldboy » 16 Oct 2014 17:19

You need to use the Aleds tool, with the right Binary, we have upgraded many due to them needed to go into NOE mode and as long as you have a POE switch a Laptop with VMplayer it is not all that hard. Depending on the Binary of the phone it does take some time but you can do multiple at a time no problem
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."

swinstu
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Joined: 30 Oct 2007 21:37

Re: How to upgrade firmware on 8082 without OXO or OmniVista

Post by swinstu » 16 Jun 2015 06:38

I have a 8082 handset in which i cannot access the settings in step 2 to set a static IP or even dynamically set an IP address to perform a firmware upgrade. Unable to SSH to the device.
It is stuck in reboot loop as in the following video:

ICTouch 8082 stuck in reboot loop: https://youtu.be/Tozd7nWgRrM

Is there a way to reset the phone to factory default either via USB or any key combination in such a case. The phones cost too much to leave it as a bricked unit as no longer under warranty with alcatel for end customer.



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SWINSTU
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tgn
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Re: How to upgrade firmware on 8082 without OXO or OmniVista

Post by tgn » 16 Jun 2015 13:44

do a wireshark trace. maybe you can see from which downloadserver the phone tries to download the packages...

regards...
--- back to basics... focus your eyes to the essential things... ---

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