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How to upgrade firmware on 8082 without OXO or OmniVista

Posted: 20 Aug 2014 01:56
by debpa
Hello,

I want to use the 8082 as a pure IP Phone (without OXO or OmniVista). So far so gut. I am using the SDK to deploy the config.
But the phone I have, have a really old firmware (something with R200) and I want to update the firmware. But this seems to be something magic.
I have downloaded the firmware from http://developer-enterprise.alcatel-lucent.com/download
I placed it in the SDK as new Software for the phone (I can also use the weather app it makes no difference) . But if I try the update the phone is only loading until step 4 and is then rebooting with "build of upgrade scenario fails".
This is an endless loop. I have to login by ssh and have to proceed a "reset flash" to bring up the phone again.
Why is the phone rebooting and what do I have to do to get the new firmware installed.

Is there somebody why knows the root pw for the phone? If I have it I could do a little bit of debugging or install all the packages manually...

best regards,
Dirk

Re: How to upgrade firmware on 8082 without OXO or OmniVista

Posted: 20 Aug 2014 15:06
by Split
For oxe No idea how you do this with the sdk but normaly you can use the 8770 or a tool called aleds from very old release you must update to Release R260 there is a tc where discribe for which version after that you do the same with the newest firmware ....test if it works with oxo

Re: How to upgrade firmware on 8082 without OXO or OmniVista

Posted: 16 Oct 2014 09:23
by frank
You basically need to have the phone point to a web server, where you will need configuration file, and the binary to upload.

The first file needs to be config.MAC_ADDRESS.xml
Here is the piece you will need for the upgrade:

Code: Select all

<settings>
<setting id="DmEnetcfgSipFile" value="sipdata.xml" override="true"/>
<setting id="DmEnetcfgUpgradeFile" value="/vhe/profile.xml" override="true"/>
<setting id="DmAdminPasswd" value="0000" override="true"/>
<setting id="HttpdOpen" value="true" override="true" />
<setting id="DmEnetcfgSntp" value="17.151.16.23" override="true" />
<setting id="DmAdmcfgTimeZone" value="America/New_York" override="true" />
<setting id="DmSecucfgSsh" value="true" override="true"/> 
</settings>
The profile.xml is what contains everything about the upgrade:

Code: Select all

<profile>
<name>AlcatelUnleashed</name>
<key>./key.xml</key>
<component>
<name> R250 </name>
<version> R250 </version>
<url type="http">http://path_to_the/vhe_release/R200.01.034.3/index.xml.signed</url>
<checksum type="md5"> e85cc5d00cac1741de6ef71c40ea2ae6 </checksum>
</component>
</profile>

Re: How to upgrade firmware on 8082 without OXO or OmniVista

Posted: 16 Oct 2014 17:19
by oldboy
You need to use the Aleds tool, with the right Binary, we have upgraded many due to them needed to go into NOE mode and as long as you have a POE switch a Laptop with VMplayer it is not all that hard. Depending on the Binary of the phone it does take some time but you can do multiple at a time no problem

Re: How to upgrade firmware on 8082 without OXO or OmniVista

Posted: 16 Jun 2015 06:38
by swinstu
I have a 8082 handset in which i cannot access the settings in step 2 to set a static IP or even dynamically set an IP address to perform a firmware upgrade. Unable to SSH to the device.
It is stuck in reboot loop as in the following video:

ICTouch 8082 stuck in reboot loop: https://youtu.be/Tozd7nWgRrM

Is there a way to reset the phone to factory default either via USB or any key combination in such a case. The phones cost too much to leave it as a bricked unit as no longer under warranty with alcatel for end customer.



Sent from my SM-N910G using Tapatalk

Re: How to upgrade firmware on 8082 without OXO or OmniVista

Posted: 16 Jun 2015 13:44
by tgn
do a wireshark trace. maybe you can see from which downloadserver the phone tries to download the packages...

regards...