Account Blocked

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Joined: 21 Nov 2017 14:40

Account Blocked

Post by GuilhermeArthur » 21 Feb 2019 15:45


my Record Web admin account has been blocked, I've looked at everything, does anyone know how to unblock the account?

thankk for all :lol:

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Re: Account Blocked

Post by frank » 25 Feb 2019 08:46

I don't use the software, but I would imagine that you have to get into the MySQL Database and update the password.
If you can't do that, I suggest you open a ticket with ALE
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