Event handler

[oliveira_Arthur]

Hello.
My application does monitoring agents with startMonitoring message from CSTA 2.7.1 specs sucessfully. But when agent change his status like wrap-up or notready, OXE handler doesnt send a Event to my App. The message GetAgentStatus works fine if was handled by App.

Thanks.

[krzysioD]

I believe that CSTA specs version are not "much relevant" as you use some TSAPI or CallMGRII or other CTI server? or you write in pure CSTA Phase II having only ASN.1?
Try to say a little more, for start OXE release, ok?
I do some uCTI (read: micro-CTI) project right now, and have little to no-at-all problem to see what's going on on agent No.
But i'm strange guy: i use GCC under Linux, and don't touch windows stuff at all.
At least please quote your function calls or anything, as this is no problem to monitor agent and see events.

[oliveira_Arthur]

Hi. I do my own csta application. The info about vm is:

# The role of the CPU is MAIN
Application software identity

R8.0-g1.302-6-e-br-c0s1

Business identification: R8.0

Release:
DELIVERY g1.302
Patch identification: 6
Dynamic patch identification: e

Country: br
Cpu: c0s1

ACD VERSION
release : 8
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11

[Johor_123]

hi..

There are many type of Event
event handler are depend upon event ,which type of event are there ...

[ashrafrabie]

example of events in asterisk:
----
Event: Newstate
Privilege: call,all
Channel: SIP/1503-0000059b
State: Ring
CallerID: 1503
CallerIDName: A.Adel
Uniqueid: 1370440027.2097
-------
Event: Link
Privilege: call,all
Channel1: SIP/1503-0000059b
Channel2: SIP/1501-0000059c
Uniqueid1: 1370440027.2097
Uniqueid2: 1370440027.2098
CallerID1: 1503
CallerID2: 1503
--------------------------------
is there something like this in Alcatel ???????