8770 New VM extension "Out of Service" when dialing.

This application replaces the OmniVista 4760
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dhauss
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Posts: 13
Joined: 31 Jul 2017 11:26

8770 New VM extension "Out of Service" when dialing.

Post by dhauss » 22 Jan 2019 15:44

I created a new voicemail extension on the 8770 GUI (windows). Its just voicemail and not a phone extenion. I copied made sure an existing one and the one I created are the same. if you call the new VM extension I get an "OUT OF SERVICE" under the users name on the screen of the phone. However if I access voicemail and then type in the new extension, the voicemail is there. What did I forget to do?

Thanks...

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