incoming calls in the nmc5 database

This application replaces the OmniVista 4760
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falcinelli
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Posts: 1
Joined: 18 May 2020 04:02

incoming calls in the nmc5 database

Post by falcinelli »

how to find unanswered incoming calls in the nmc5 database

thanks in advance
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sitig
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Posts: 117
Joined: 15 Jul 2008 09:53
Location: Fiji

Re: incoming calls in the nmc5 database

Post by sitig »

Have you allowed the incoming calls to be saved as well on the PABX?

If so, then it should be synched to Omnivista and you can run a report based on the Call Type "PSTN Incoming Call"
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