Hello
Can anyone advise the area in 8770 to setup for Scheduled reports via email?
I get the following error when I specify email but when I export to a file it works.
I suspect that there is a email setup in the 8770 config but I have had no luck finding it.
Job log fail
[6/15/2016 11:11:07 AM] Scheduler: The job is started.
[6/15/2016 11:11:07 AM] Target: Generation In Process
[6/15/2016 11:11:07 AM] Target: Generation Initialization
[6/15/2016 11:11:07 AM] Target: Create Data Table
[6/15/2016 11:11:07 AM] Target: Fill Data Table
[6/15/2016 11:11:07 AM] Target: Data Table OK
[6/15/2016 11:11:07 AM] Target: Create Table of Contents: RI_875_R
[6/15/2016 11:11:07 AM] Target: Launching external process for printing or mailing.
[6/15/2016 11:11:08 AM] Target: New connection ==> Nb of Connexions = 1
[6/15/2016 11:11:08 AM] Target: Connection number = 4849
[6/15/2016 11:11:10 AM] Target: New connection ==> Nb of Connexions = 2
[6/15/2016 11:11:10 AM] Target: Connection number = 4850
[6/15/2016 11:11:10 AM] Target: New connection ==> Nb of Connexions = 3
[6/15/2016 11:11:10 AM] Target: Connection number = 4851
[6/15/2016 11:11:11 AM] Target: New connection ==> Nb of Connexions = 4
[6/15/2016 11:11:11 AM] Target: Connection number = 4852
[6/15/2016 11:11:11 AM] Target: New connection ==> Nb of Connexions = 5
[6/15/2016 11:11:11 AM] Target: Connection number = 4853
[6/15/2016 11:11:11 AM] Target: New connection ==> Nb of Connexions = 6
[6/15/2016 11:11:11 AM] Target: Connection number = 4854
[6/15/2016 11:11:11 AM] Target: New connection ==> Nb of Connexions = 7
[6/15/2016 11:11:11 AM] Target: Connection number = 4855
[6/15/2016 11:11:13 AM] Target: New connection ==> Nb of Connexions = 8
[6/15/2016 11:11:13 AM] Target: Connection number = 4856
[6/15/2016 11:11:13 AM] Target: The report Incoming calls taken 6-15-16 11'11'07 AM67652400224376 18001.pdf is exported by mail.
[6/15/2016 11:11:13 AM] Target: New connection ==> Nb of Connexions = 9
[6/15/2016 11:11:13 AM] Target: Connection number = 4857
[6/15/2016 11:11:13 AM] Target: New connection ==> Nb of Connexions = 10
[6/15/2016 11:11:13 AM] Target: Connection number = 4858
[6/15/2016 11:11:13 AM] Target: New connection ==> Nb of Connexions = 11
[6/15/2016 11:11:13 AM] Target: Connection number = 4859
[6/15/2016 11:11:13 AM] Target: New connection ==> Nb of Connexions = 12
[6/15/2016 11:11:13 AM] Target: Connection number = 4860
[6/15/2016 11:11:13 AM] Target: New connection ==> Nb of Connexions = 13
[6/15/2016 11:11:13 AM] Target: Connection number = 4861
[6/15/2016 11:11:13 AM] Target: New connection ==> Nb of Connexions = 14
[6/15/2016 11:11:13 AM] Target: Connection number = 4862
[6/15/2016 11:11:15 AM] Target: The report Incoming calls taken 6-15-16 11'11'07 AM67652400224376 18001.pdf could not be exported.
[6/15/2016 11:11:16 AM] Target: External process returned an error
[6/15/2016 11:11:16 AM] Target: Generation Failed
[6/15/2016 11:11:16 AM] Scheduler: Job failed.
Thanks
8770 reporting schedule fails for emailed reports
Re: 8770 reporting schedule fails for emailed reports
Hello,
have you specified your email server during installation or in the administration app?
To do so, enter the FQDN of your mail server: Administration Application --> nmc --> OmniVista 8770 --> tab: Export Parameters --> Entry: Mail server
Br
rolfo
have you specified your email server during installation or in the administration app?
To do so, enter the FQDN of your mail server: Administration Application --> nmc --> OmniVista 8770 --> tab: Export Parameters --> Entry: Mail server
Br
rolfo
Re: 8770 reporting schedule fails for emailed reports
Hello Rolfo333,
The 8770 was set up by someone else, I had been looking for that option for a while with no luck.
It is now working fantastically thank you so much.
Regards
The 8770 was set up by someone else, I had been looking for that option for a while with no luck.
It is now working fantastically thank you so much.
Regards
-
- Member
- Posts: 12
- Joined: 04 Sep 2018 08:05
Re: 8770 reporting schedule fails for emailed reports
I specified my email server and still have the same problem above
Re: 8770 reporting schedule fails for emailed reports
maybe your emailserver does not allow mails from your omnivista?
-
- Member
- Posts: 12
- Joined: 04 Sep 2018 08:05
Re: 8770 reporting schedule fails for emailed reports
I can export a report to email after it created in omnivista but whaen schedule reports to email give this errors in schedular:
[10/16/2018 9:35:04 AM] Scheduler: The job is started.
[10/16/2018 9:35:04 AM] Target: Generation In Process
[10/16/2018 9:35:05 AM] Target: Generation Initialization
[10/16/2018 9:35:05 AM] Target: Create Data Table
[10/16/2018 9:35:05 AM] Target: Fill Data Table
[10/16/2018 9:35:05 AM] Target: Data Table OK
[10/16/2018 9:35:05 AM] Target: Create Table of Contents: RI_1704_1
[10/16/2018 9:35:05 AM] Target: Create Table of Contents: RI_1704_0
[10/16/2018 9:35:06 AM] Target: Create Table of Contents: RI_1704_R
[10/16/2018 9:35:06 AM] Target: Launching external process for printing or mailing.
[10/16/2018 9:35:09 AM] Target: New connection ==> Nb of Connexions = 1
[10/16/2018 9:35:09 AM] Target: Connection number = 472
[10/16/2018 9:35:10 AM] Target: New connection ==> Nb of Connexions = 2
[10/16/2018 9:35:10 AM] Target: Connection number = 473
[10/16/2018 9:35:10 AM] Target: New connection ==> Nb of Connexions = 3
[10/16/2018 9:35:10 AM] Target: Connection number = 474
[10/16/2018 9:35:10 AM] Target: New connection ==> Nb of Connexions = 4
[10/16/2018 9:35:10 AM] Target: Connection number = 475
[10/16/2018 9:35:10 AM] Target: New connection ==> Nb of Connexions = 5
[10/16/2018 9:35:10 AM] Target: Connection number = 476
[10/16/2018 9:35:10 AM] Target: New connection ==> Nb of Connexions = 6
[10/16/2018 9:35:10 AM] Target: Connection number = 477
[10/16/2018 9:35:10 AM] Target: New connection ==> Nb of Connexions = 7
[10/16/2018 9:35:10 AM] Target: Connection number = 478
[10/16/2018 9:35:11 AM] Target: New connection ==> Nb of Connexions = 8
[10/16/2018 9:35:11 AM] Target: Connection number = 479
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 9
[10/16/2018 9:35:13 AM] Target: Connection number = 480
[10/16/2018 9:35:13 AM] Target: The report HQ - Phone Call Details 10-16-18 9'35'05 AM89672467901685 03643.pdf is exported by mail.
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 10
[10/16/2018 9:35:13 AM] Target: Connection number = 481
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 11
[10/16/2018 9:35:13 AM] Target: Connection number = 482
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 12
[10/16/2018 9:35:13 AM] Target: Connection number = 483
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 13
[10/16/2018 9:35:13 AM] Target: Connection number = 484
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 14
[10/16/2018 9:35:13 AM] Target: Connection number = 485
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 15
[10/16/2018 9:35:13 AM] Target: Connection number = 486
[10/16/2018 9:35:13 AM] Target: New connection ==> Nb of Connexions = 16
[10/16/2018 9:35:13 AM] Target: Connection number = 487
[10/16/2018 9:35:35 AM] Target: The report HQ - Phone Call Details 10-16-18 9'35'05 AM89672467901685 03643.pdf could not be exported.
[10/16/2018 9:35:36 AM] Target: External process returned an error
[10/16/2018 9:35:36 AM] Target: Generation Failed
[10/16/2018 9:35:36 AM] Scheduler: Job failed.
Re: 8770 reporting schedule fails for emailed reports
you cannot see a faulty connection to your mailserver in this log. I would test a connection with telnet to your mailserver on port 25, and do a mail sending manually. ask goole for "mail with telnet "