8770 OXO Accounting

[bcmir]

Hi all,
I have an OXO connected with OV8770, with no connectivity problems that I can detect. OXO Node Backup and NMC backup both work as they should.
I can also work on OMC Online from the OV8770. I have these valid 8770 Omni PCX Office licenses:

Licenses.PNG

I have a whole bunch of Multi-Set Softphones with OTCV, so all the licenses have hit their max (is there a way around this?)

On the OXO I have configured Metering/Centralized Mgmt as per pics attached here

Metering.PNG

CentMgmt.PNG

(both as per OV8770 documentation)

Should I be seeing Users show up here? ==>

AccountingTree.PNG

I can't get anything other than an empty report, does anyone have any thoughts?

I'm also not seeing any date being collected here ==> according to docs this is where OXO Connect tickets go

DataCollection.PNG

C:\8770\data\collector\networknumber=1\alizenodenumber=101

[Konstantinos.E]

Hello ,

On your metering screen you have not enabled external metering activation IP.

Try to change that and make some tests

[bcmir]

Thanks for the reply.. I tried that (although OV docs have a picture without this enabled!) but it doesn't change the

AccountingTree.PNG

On closer inspection, the OXO doesn't have Attendants & Attendant groups, but the OXE does so I suspect this will only register OXE users.

I still can't seem to generate any reports with any users listed at all

[agirgis]

Try to add the trunk group number under Accounting on 8770
and you have to enable External Metering Activation IP

Best Regards,
Anton