8770 OXO Accounting

This application replaces the OmniVista 4760
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bcmir
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Joined: 10 Jan 2010 18:15

8770 OXO Accounting

Post by bcmir » 22 Aug 2017 05:47

Hi all,
I have an OXO connected with OV8770, with no connectivity problems that I can detect. OXO Node Backup and NMC backup both work as they should.
I can also work on OMC Online from the OV8770. I have these valid 8770 Omni PCX Office licenses:
Licenses.PNG
I have a whole bunch of Multi-Set Softphones with OTCV, so all the licenses have hit their max (is there a way around this?)

On the OXO I have configured Metering/Centralized Mgmt as per pics attached here
Metering.PNG
CentMgmt.PNG
(both as per OV8770 documentation)

Should I be seeing Users show up here? ==>
AccountingTree.PNG
I can't get anything other than an empty report, does anyone have any thoughts?

I'm also not seeing any date being collected here ==> according to docs this is where OXO Connect tickets go
DataCollection.PNG
C:\8770\data\collector\networknumber=1\alizenodenumber=101
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Konstantinos.E
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Re: 8770 OXO Accounting

Post by Konstantinos.E » 22 Aug 2017 15:10

Hello ,

On your metering screen you have not enabled external metering activation IP.

Try to change that and make some tests
Alca_holic

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bcmir
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Re: 8770 OXO Accounting

Post by bcmir » 22 Aug 2017 22:17

Thanks for the reply.. I tried that (although OV docs have a picture without this enabled!) but it doesn't change the
AccountingTree.PNG
On closer inspection, the OXO doesn't have Attendants & Attendant groups, but the OXE does so I suspect this will only register OXE users.

I still can't seem to generate any reports with any users listed at all
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agirgis
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Re: 8770 OXO Accounting

Post by agirgis » 23 Aug 2017 09:54

Try to add the trunk group number under Accounting on 8770
and you have to enable External Metering Activation IP

Best Regards,
Anton

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