Long Dashed line appearing for Called Numbers

This application replaces the OmniVista 4760
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JitendraFJ
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Posts: 1
Joined: 20 Sep 2018 21:27

Long Dashed line appearing for Called Numbers

Post by JitendraFJ »

Hi Folks,

When I generate a call detailed report, I get a dashed line instead of called number appearing for some records. For quite majority of the records in the same report called number does display correctly.
It's only for some record lines that does NOT display the called number and dashed line is shown instead of those numbers.

Looking forward for your kindest help.

Kind Regards,
Jitendra
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3806
Joined: 23 Sep 2004 06:47

Re: Long Dashed line appearing for Called Numbers

Post by vad »

Dashes instead of calling number:
1 - Masking rules (OmniVista or OXE accounting parameters), or
2 - User - item "Charging COS" - justified or not.

Check - you have problem with some users, with some numbers or with some call types (local/network, public/private).
With "accview -tf" command - you can check PBX accounting records (and you can find - number masked in PBX or OmniVista)
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