Hi,
I'm installing an external Flexlm server I'm at the beginning, I need to put the .ice file on /opt/Alcatel-Lucent/data/licenses but how can I access to the .ice file on my dongle ?
Thanks.
Acces to .ice file
Re: Acces to .ice file
the ice file dose not come from the dongle. it is supplied by Alcatel. I normally log an e-sr and tell them the number on the dongle (normally 9-xxxxx i think from memory) and the Alcatel PO number. they will provide a .ice file for your services based on what was ordered and the dongle id.
Best Regards
Murray
ACSE 10.0 corporate
ACSE 6.x IPT data
Murray
ACSE 10.0 corporate
ACSE 6.x IPT data
Re: Acces to .ice file
Thank you, I have now the .ice but when I put it in /opt/alcatel-Lucent/data/licenses and then restart the flexlmd service, the service failed when starts, there is a part of log:
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicenseFiles check license(s) for valid macaddresses
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress begin
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress extension(s) to check ice lic otmc
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress ice license files found
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress no mac address in file WS0EQ03A.ice
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress no lic license files
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress no otmc license files
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress end
On my dongle It's noted ID9-0911XXXX and in my .ice file I have this:
SERVER ot-flexlm FLEXID=9-3040XXXX 27000
USE_SERVER
VENDOR ALCFIRM
It's not the same ID it's normal ? And why my log say "no mac address" until of bad ID ?
Thanks.
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicenseFiles check license(s) for valid macaddresses
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress begin
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress extension(s) to check ice lic otmc
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress ice license files found
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress no mac address in file WS0EQ03A.ice
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress no lic license files
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress no otmc license files
Mon Aug 10 07:31:15 EDT 2015 (4279):function_checkLicensesFilesWithSupportedExtensionsForMacAddress end
On my dongle It's noted ID9-0911XXXX and in my .ice file I have this:
SERVER ot-flexlm FLEXID=9-3040XXXX 27000
USE_SERVER
VENDOR ALCFIRM
It's not the same ID it's normal ? And why my log say "no mac address" until of bad ID ?
Thanks.
- cavagnaro
- Alcatel Unleashed Certified Guru
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Re: Acces to .ice file
If you sent ID A and license came with ID B then someone made a mistake. Ask Alcatel to generate correct ones.
Enviado de meu C6602 usando Tapatalk
Enviado de meu C6602 usando Tapatalk
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Re: Acces to .ice file
Thank you, that's what I thought, sorry but I don't know anything about this product.
So I have to ask Alcatel for generate correct .ice with one of my dongle ID? And why have I two dongle with different ID ?
And last question why my log say MacAdress when it's ID.
Thanks a lot !!!
So I have to ask Alcatel for generate correct .ice with one of my dongle ID? And why have I two dongle with different ID ?
And last question why my log say MacAdress when it's ID.
Thanks a lot !!!
Re: Acces to .ice file
Hello,
In case of duplicated callserver you can have two dongle with different IDs. Then you can setup two external FlexLM servers, duplicated also. But you should have also two .ice files.
Regards LT
PS: "I don't know anything about this product" doesn't sound good...
In case of duplicated callserver you can have two dongle with different IDs. Then you can setup two external FlexLM servers, duplicated also. But you should have also two .ice files.
Regards LT
PS: "I don't know anything about this product" doesn't sound good...
- cavagnaro
- Alcatel Unleashed Certified Guru
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- Joined: 14 Sep 2005 19:45
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Re: Acces to .ice file
Yeah...agree...how on earth are you installing it? :S sorry but hate products installed by non trained personal, then customers complain about products when problem is the installer
Enviado de meu C6602 usando Tapatalk
Enviado de meu C6602 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: Acces to .ice file
Hi,
Thanks ltatge for the explanation of dongle.
I'm ACSE OXE, 8770 and know old OpenTouch but not the global solution OTBE.
I'll ask a re-host for my ID.
Thanks ltatge for the explanation of dongle.
I'm ACSE OXE, 8770 and know old OpenTouch but not the global solution OTBE.
I'll ask a re-host for my ID.