Hi guys,
I still fight with an installation at a customer site.
Most of the parts work now, but one thing isn't coming up and I already wait 4 weeks for callback from TS...
The OTMS should have an OT Edge Server in the DMZ for external conference users.
Last year I had a major problem with, the whole OT server, which wasn't working, because of a wrong cluster configuration.
One guy from TS pointed me on this wrong configuration (which other TS people didn't find in 6 weeks and multiple reinstallations).
So I thought I fixed it, when the system finally cames up.
The conferences are working now, but the conference codes will not be synchronized to the ES. It even doesn't show, that the cluster is connected (on the ES side, status: CONNECTION_FAILED).
There is a firewall between these hosts. What do you think, is the firewall rejecting/dropping the connection? Firewall guys told me, they opened all ports, I gave them, according to documentation.
In tcpdump on the OT side, I couldn't see any inbound connection request from OTES. On which port I should see a connection request to the OT for cluster communication?
Any idea?
Which infos should I post, so you possibly can tell me, If I made something wrong?
The OTES cluster documentation is mostly a joke. No really example and just a few sentences about this important configuration.
Best Regards & Thanks in advance
Mario