Good Afternoon
I've installed many OTCV for Iphone and Android without problem.
Now i have this issue With Samsung A3 2016
This smartphone mount android 6.0.1 and OpenTouch 2.20.05.2
Opentouch Voice Over IP works only without the SIM Card inserted.
I've tried with 3 brand new smartphone and the problem is the same...
Any idea to solve it?
Thanks in advance
Luca.
Opentouch Voice Over IP and SIM Card
- cavagnaro
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Re: Opentouch Voice Over IP and SIM Card
Open eSR with ALE, your problem is quite specific and would need special treatment
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Re: Opentouch Voice Over IP and SIM Card
I've not the possibility to do that, i'm an end user and our supplier refuse to do that.
Can you help me with this issue?
Can you help me with this issue?
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: Opentouch Voice Over IP and SIM Card
As said, this is a very very specific issue. Demand your provider, that is why you pay him. Someone here would have to have the exact same sets, same version, similar environment to yours to have an idea...that is highly unlikely.
Why do they refuse if you have such problem?
Enviado de meu E6633 usando Tapatalk
Why do they refuse if you have such problem?
Enviado de meu E6633 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer