Hi everyone,
I have just installed OpenTouch Conversation (version 2.2.110.010) and OpenTouch Conversation integration for Microsoft Office (version 15.08.35) on a Windows 10 64-bit machine with all the availabile Windows updates. I also have Outlook 2016 installed.
I noticed that I can neither move nor "resize" (change start or end time) any Outlook calendar appointment: the mouse pointer doesn't change its icon when hovering over the start/end time line, and I cannot drag the whole appointment to another day or time in the day.
Disabling the OpenTouch Conversation add-in and restarting Outlook fix the issue; restoring the add-in results in the bug appearing again.
Is there any newer version available (I got it from a vendor)? Can I fix the issue in any way other than disabling the add-in?
Any help will be appreciated.
Outlook 2016 cannot move or resize appointments while plugin is active
Re: Outlook 2016 cannot move or resize appointments while plugin is active
Hi,
This is fixed in OTC PC 2.3.016.000 for OpenTouch 2.3.013.002
Regards
This is fixed in OTC PC 2.3.016.000 for OpenTouch 2.3.013.002
Regards
Re: Outlook 2016 cannot move or resize appointments while plugin is active
Hi,
where can i find the version OTC 2.3.016.
I have downloaded the server version ot 2.3.013.002, but in this version the client setup is the 2.3.010
where can i find the version OTC 2.3.016.
I have downloaded the server version ot 2.3.013.002, but in this version the client setup is the 2.3.010
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Re: Outlook 2016 cannot move or resize appointments while plugin is active
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Re: Outlook 2016 cannot move or resize appointments while plugin is active
You need to install the HotFixs
Re: Outlook 2016 cannot move or resize appointments while plugin is active
Thank you very much, Sadim!
Re: Outlook 2016 cannot move or resize appointments while plugin is active
Sorry for bothering you... is the 2.3.016 client "compatible" with a 2.2 server? I am running the 2.3.010 client and AFAICT it works flawlessly, except for the Outlook 2016 bug which is still there.
I have asked for a 2.3.016 client installer from the vendor, which seems reluctant to upgrade the server.
I have asked for a 2.3.016 client installer from the vendor, which seems reluctant to upgrade the server.
Re: Outlook 2016 cannot move or resize appointments while plugin is active
Problem solved: the vendor let me test the 2.3.022 client version, which fixes the issue.
Thanks again!
Thanks again!