OTMS-OXE SYNCHRONIZATION

[ferainor]

Hi all,
i've some big problem in a fresh opentouch multimedia services installation. All the installation is done correctly, but now, when i'm trying to launch MIB synchronization from 8770 it reports job error. Looking at NMCSyncLdapPbx_1.log i see the following error:


[15/07/2014 14:48:00] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=552,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:01] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=556,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:02] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=568,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:03] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=572,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:04] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=575,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:05] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=579,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:06] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=590,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:07] 1788 SyncLdapPbx: Upgrade in LDAP : A4400 => DirectoryLink (dn=TelephoneNumber=594,Cn=TelephonicDevices,SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc)
[15/07/2014 14:48:07] 1788 SyncLdapPbx: Software download not enabled in LDAP
[15/07/2014 14:48:07] 1788 SyncLdapPbx: Audit Process is not Enabled or No Audit License
[15/07/2014 14:48:07] 1788 SyncLdapPbx: pbxDn:SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=0, o=nmc
status_sync : loaded
[15/07/2014 14:48:10] 4660 SyncLdapPbx: In CICESyncClient()
[15/07/2014 14:48:10] 4660 SyncLdapPbx: In startSynchronization
[15/07/2014 14:48:10] 4660 SyncLdapPbx: Parameters are clientActionID is 91
clientIOR is IOR:010000003d00000049444c3a6e7473766365786170692e7574696c2e6e6d642e616c636174656c2e636f6d2f6e7473766365782f70726f70657274795f7365743a312e300000000001000000000000003200000001010000170000006f6d6e697669737461383737302e736169762e6c616e0000487500000a0000005363686564756c657200
clientName is SyncLdapPbx/CompleteGlobalLoad
iceDn is SubnetworkNodeNumber=2, SubnetworkNumber=0, NetworkNumber=0, o=nmc
[15/07/2014 14:48:17] 4660 SyncLdapPbx: Response from webservice is 0 -> refer this to SOAP ERROR CODE
[15/07/2014 14:48:17] 4660 SyncLdapPbx: Result Code is 1
[15/07/2014 14:48:17] 4660 SyncLdapPbx: out startSynchronization 2 result.message:(null)
[15/07/2014 14:48:17] 4660 SyncLdapPbx: pbxDn:SubnetworkNodeNumber=2, SubnetworkNumber=0, NetworkNumber=0, o=nmc
error : ICE_error
[15/07/2014 14:48:17] 5668 SyncLdapPbx: Notification: Filter 8 updated
[15/07/2014 14:48:17] 5668 SyncLdapPbx: Setting notification filter: '\\7::\'saiv\'\\8::\'sede\'\\89::\'oxe\'' ~ $objectHierarchy
[15/07/2014 14:48:17] 5668 SyncLdapPbx: Notification to Loader : Taxa 4400(SynchroStopped)
[15/07/2014 14:48:17] 5668 SyncLdapPbx: Notification to Loader : PTP (SynchroStopped)
[15/07/2014 14:48:17] 5668 SyncLdapPbx: Notification to Loader : Taxa Alize(SynchroStopped)
[15/07/2014 14:48:17] 5668 SyncLdapPbx: Notification to Loader : Taxa 4200(SynchroStopped)
[15/07/2014 14:48:17] 5668 SyncLdapPbx: Notification to Loader : (Loader/Voip/Load) IP ticket (SynchroStopped)
[15/07/2014 14:48:17] 5668 SyncLdapPbx: SYNC_STOPPED to Loaders Notified
[15/07/2014 14:48:19] 5668 SyncLdapPbx: Notification to Audit : Audit Information(SynchroStopped)
[15/07/2014 14:48:19] 5668 SyncLdapPbx: SYNC_STOPPED to Audit Notified
[15/07/2014 14:48:19] 5668 SyncLdapPbx: RTUM's property: (/NmcJavaService/RTUM/SynchroStatus)
[15/07/2014 14:48:19] 5668 SyncLdapPbx: End of Job (compl_synchro)



I suppose that there's some problem maybe in the ldap access. Anyone can help me?

[KIKA]

Same problem. Any solution?

[doublezero]

I had an issue in 8770 3.2

The Problem was Webservice wasnt running.

Alarm applicaton wasnt Wirkung

And Konfiguration of OT wasnt also not possible

To root cause oft the issue was that wildfly service wasnt Wirkung, because port 8080 was already used by other applicarion in 8770 Server

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