simultaneous conference calls less then Audio Port license

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paderb
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simultaneous conference calls less then Audio Port license

Post by paderb »

Hello,

is there an overview of all licenses of OTMS and the meaning of them?

the problem is, that I can only make 8 calls with conferences, but can't find its cause.
On ACS site on licensing I have 29 Audio Ports, but can only use 8. So I guess, that I have another license problem. perhaps since R2.1?!?

Thank You.


kind regards
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cavagnaro
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Re: simultaneous conference calls less then Audio Port license

Post by cavagnaro »

Did you upgrade license?
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paderb
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Re: simultaneous conference calls less then Audio Port license

Post by paderb »

Well, we increased the audio ports for conferencing to 29 in release 2.0 last year. the confernce system was used just sometimes.
Now I upgraded OTMS to R2.1 two weeks ago and the amount of conference usage increased more then before, because the users get to like the conferencing.

I guess we didn't notice before, that we just have 8 ports and not 29.

Is there a way to check how many audio ports we really have? I mean another way then making 9 simultaneous calls?


thank you very much and have a nice day.
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Re: simultaneous conference calls less then Audio Port license

Post by cavagnaro »

I am not very familiar with Otms itself but as it is at the end a teamwork then yes, should be a monitor page where you could see resources available and in use...
Guess I need to get updated on this new product

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Re: simultaneous conference calls less then Audio Port license

Post by paderb »

Hello,

now our service partner gave us other licences and those are working fine.
The license page of OTMS doesn't show the real licenses. I guess it's a relic of the old teamwork.

You will need the license "ACS_BConf" for multi conferences via OTMS.


Thanks for helping and have nice day.


kind regards
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