Hello,
is there an overview of all licenses of OTMS and the meaning of them?
the problem is, that I can only make 8 calls with conferences, but can't find its cause.
On ACS site on licensing I have 29 Audio Ports, but can only use 8. So I guess, that I have another license problem. perhaps since R2.1?!?
Thank You.
kind regards
simultaneous conference calls less then Audio Port license
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: simultaneous conference calls less then Audio Port license
Did you upgrade license?
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: simultaneous conference calls less then Audio Port license
Well, we increased the audio ports for conferencing to 29 in release 2.0 last year. the confernce system was used just sometimes.
Now I upgraded OTMS to R2.1 two weeks ago and the amount of conference usage increased more then before, because the users get to like the conferencing.
I guess we didn't notice before, that we just have 8 ports and not 29.
Is there a way to check how many audio ports we really have? I mean another way then making 9 simultaneous calls?
thank you very much and have a nice day.
Now I upgraded OTMS to R2.1 two weeks ago and the amount of conference usage increased more then before, because the users get to like the conferencing.
I guess we didn't notice before, that we just have 8 ports and not 29.
Is there a way to check how many audio ports we really have? I mean another way then making 9 simultaneous calls?
thank you very much and have a nice day.
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: simultaneous conference calls less then Audio Port license
I am not very familiar with Otms itself but as it is at the end a teamwork then yes, should be a monitor page where you could see resources available and in use...
Guess I need to get updated on this new product
Enviado de meu C6602 usando Tapatalk
Guess I need to get updated on this new product
Enviado de meu C6602 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: simultaneous conference calls less then Audio Port license
Hello,
now our service partner gave us other licences and those are working fine.
The license page of OTMS doesn't show the real licenses. I guess it's a relic of the old teamwork.
You will need the license "ACS_BConf" for multi conferences via OTMS.
Thanks for helping and have nice day.
kind regards
now our service partner gave us other licences and those are working fine.
The license page of OTMS doesn't show the real licenses. I guess it's a relic of the old teamwork.
You will need the license "ACS_BConf" for multi conferences via OTMS.
Thanks for helping and have nice day.
kind regards