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OTMS-V OXE PhoneBook Sync Error

Posted: 11 Jul 2016 15:55
by lothar perr
Hi all,

I have trouble with a new installed OTMS-v:

OXE Phonebook sync fails with following errors:
11 juil. 2016 21:10:04,635 DEBUG [phonebookdir_1051 Load Thread] (AlcUdasConfig.java:766) - getAttributeProperties(SN)
11 juil. 2016 21:10:04,635 DEBUG [phonebookdir_1051 Load Thread] (AlcUdasConfig.java:766) - getAttributeProperties(GIVENNAME)
11 juil. 2016 21:10:04,635 DEBUG [phonebookdir_1051 Load Thread] (AlcUdasConfig.java:766) - getAttributeProperties(TELEPHONENUMBER)
11 juil. 2016 21:10:04,635 WARN [phonebookdir_1051 Load Thread] (AlcDbLoadThread.java:469) - Can't transform in a canonical format phonenumber for user 'Konfi 6'


tsa_maintenance:
Config users_lines is not ok!

Version: 5.213.32_0
Args : 3595 / -http_port:3695 / -PMS-monoproc:0 / -Squirrel / -DM
300
21h46:47.257 MenuMsgStdin 300

-----------------------------------------------------------------------
time zone : Unknown
daylight : Unknown
time zone name 0: Unknown
time zone name 1: Unknown
Protocol Version: 5.213.32
Server Version: 5.213.32_0
Host: cig-ot-mms-vm.communigate.local, Port: 3595, Port HTTP: 3695
start_date: 1468266042 Mon Jul 11 21:40:42 2016
last_date: 1468266407 Mon Jul 11 21:46:47 2016
local_time - pabx_time = 0 seconds
OtsId: 0
-----------------------------------------------------------------------
PABX CSTA LINK : connected to main
LINES STATE : nb_lines= 0, nb_monitored= 0, nb_state_ok= 0
==>Config users_lines is not ok??? How can I slolve "config user lines is not OK"?

ACAPI OK : ok
ACAPI NUMBER_SCHEME : ok
ACAPI LICENCES LOADED : ok
ALL PBX Versions LOADED and OK
-----------------------------------------------------------------------

Config users_lines is not ok!


any ideas?

Re: OTMS-V OXE PhoneBook Sync Error

Posted: 11 Jul 2016 19:03
by cavagnaro
Message is pretty clear...check what does that user has stored as phone number...

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