[ 8770 ] : Remote exception from OT: Connection refused: connect

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alaint73
Member
Posts: 88
Joined: 08 Dec 2008 17:32

[ 8770 ] : Remote exception from OT: Connection refused: connect

Post by alaint73 » 28 Aug 2016 19:28

hey Guys,
i've installed OTMS R2.2, OXE R11.2 and 8770 R3 all on ESXI 6.0

From 8770, synchronization of OXE is OK
But when trying to configure or synchronize OT from 8770, it fails, stating “ remote exception from OT : connection refused: connect."
of course, i've checked and verified that both root and otAdmin passwords are all OK
in the same vein, when i attempt to launch OTMS WBM, it attempts launching http://<OT FQDN>/WebAdmin and fails with error " this page cannot be displayed" don't know if both issues are somehow linked

thanks
OXE ACSE corporate 8.x, 9.x, 10.x, 11, 12.
OXE ACPS release 9.x, 10.x, 11.
ACSE_Alcatel-Lucent OpenTouch IP/SIP Integration.
8770 ACFE
Actis Administrator.
Cisco Certified CCNA/CCNP.

rolfo333
Member
Posts: 118
Joined: 29 Jun 2015 09:55

Re: [ 8770 ] : Remote exception from OT: Connection refused: connect

Post by rolfo333 » 29 Aug 2016 00:27

Please Check if all SERVICES are running on OT, the command on 2.2 is SERVICES opentouchd
status.

Br
Rolfo

alaint73
Member
Posts: 88
Joined: 08 Dec 2008 17:32

Re: [ 8770 ] : Remote exception from OT: Connection refused: connect

Post by alaint73 » 29 Aug 2016 07:22

thanks,

acsgroup
amsmediacontrol,
amsresourcemanager
configproxy
icsgroup
mule
omp
sipproxy:
sipserver


are all stopped
OXE ACSE corporate 8.x, 9.x, 10.x, 11, 12.
OXE ACPS release 9.x, 10.x, 11.
ACSE_Alcatel-Lucent OpenTouch IP/SIP Integration.
8770 ACFE
Actis Administrator.
Cisco Certified CCNA/CCNP.

rolfo333
Member
Posts: 118
Joined: 29 Jun 2015 09:55

Re: [ 8770 ] : Remote exception from OT: Connection refused: connect

Post by rolfo333 » 29 Aug 2016 08:39

So, if your start them all, your connection problems should be gone.

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