Not able to Access OTMS WebAdmin Page

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jgaadesh
Member
Posts: 43
Joined: 20 Jun 2011 08:26

Not able to Access OTMS WebAdmin Page

Post by jgaadesh »

Hello Guys

I am not able to access OTMS WBM page. Still, Auto attendant & Maintainance portal are accessible

Please find attached error screenshot (Capture.png)

I have checked the otAdmin account status please see below:

[otuser@safsv0628 ~]$ psql -U htuser CMS -p 5433 -c "select login,guipassword,guipasswordstatus,guipasswordunlock,guiaccountlockdate from cmsadministrator;"
login | guipassword | guipasswordstatus | guipasswordunlock | guiaccountlockdate
---------------------+----------------------------+-------------------+-------------------+--------------------
AdminNmc | 7cc028mu07vrqsvrucgnknm6u5 | | f |
MSAD8770Admin | 57ucgns8df290f3hvoddgtphfm | | f |
Thirdparty8770Admin | v9gg70sgnroh9kpufmdoj39t2h | | f |
otAdmin | An-Sa1Pem! | | f |
internal | sklerijenn78 | VALID | f |
otProfile | Pe-Sa1Pem! | VALID | f |
safxt2093 | Byes2015 | | f |
(7 rows)


COULD YOU PLEASE HELP ME ON THIS...
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tgn
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Posts: 802
Joined: 30 Dec 2009 17:59
Location: Germany

Re: Not able to Access OTMS WebAdmin Page

Post by tgn »

looks like kerberos auth. is activated. use a windows domain user which is dedicated for wbm.

regards...
--- back to basics... focus your eyes to the essential things... ---
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jgaadesh
Member
Posts: 43
Joined: 20 Jun 2011 08:26

Re: Not able to Access OTMS WebAdmin Page

Post by jgaadesh »

tgn wrote: ↑05 Aug 2018 06:50 looks like kerberos auth. is activated. use a windows domain user which is dedicated for wbm.

regards...
Thanks it works for me :)
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