NEWS: Personal Cloud, OpenTouch and Premium DeskPhones

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OXE_4400
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Re: NEWS: Personal Cloud, OpenTouch and Premium DeskPhones

Postby OXE_4400 » 29 Apr 2014, 01:50

jemjanik wrote:. Can you please clarify?

All others Alcatel VoIP phones supports "native" Alcatel VoIP protocol, called NOE. It allows deep integration level with OXO/OXE, like multiline lines, set or trunk supervision, Pymphony usage and other some 100 features. Some phones (4018,4028,4038,8028,8038,...) supports also SIP protocol for third party SIP server integration (Genesys, Asterisk, ...) on basic, quite limited feature level: make, receive call, conference.
8002/8012 supports ONLY SIP protocol, not NOE. Actually these phones looks for OXO/OXE like some noname SIP phones. Why Alcatel decided not to implement NOE protocol?

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Re: NEWS: Personal Cloud, OpenTouch and Premium DeskPhones

Postby cavagnaro » 29 Apr 2014, 07:50

OXE_4400 wrote:
jemjanik wrote:. Can you please clarify?

All others Alcatel VoIP phones supports "native" Alcatel VoIP protocol, called NOE. It allows deep integration level with OXO/OXE, like multiline lines, set or trunk supervision, Pymphony usage and other some 100 features. Some phones (4018,4028,4038,8028,8038,...) supports also SIP protocol for third party SIP server integration (Genesys, Asterisk, ...) on basic, quite limited feature level: make, receive call, conference.
8002/8012 supports ONLY SIP protocol, not NOE. Actually these phones looks for OXO/OXE like some noname SIP phones. Why Alcatel decided not to implement NOE protocol?


Hi OXE_4400,
I guess it is because this phones are MyIC Phone which run a different platform than the other phones. On OXE, now with advanced SIP you have OXE features that previously you didn't have using NOE over SIP, so you can use OXE features normally, like ARS, prefix and suffix, etc.
Is that your question?
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OXE_4400
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Re: NEWS: Personal Cloud, OpenTouch and Premium DeskPhones

Postby OXE_4400 » 29 Apr 2014, 08:03

Yes. But NOE over SIP is general parameter for whole system. It means that no one IP set is able to work in pure NOE mode if this parameter activated.
Not sure, but as far as I know such NOE over SIP doesn't exist in OXO. Its very strange marketing decision anyway.

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Re: NEWS: Personal Cloud, OpenTouch and Premium DeskPhones

Postby jemjanik » 29 Apr 2014, 11:58

OXE_4400 I will chase down an answer for you.

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Re: NEWS: Personal Cloud, OpenTouch and Premium DeskPhones

Postby jemjanik » 15 May 2014, 10:11

It took me a bit to chase an answer, but here is the reasoning from our deskphones team. The 8002/8012 are basic SIP phones which do not require programmable keys whereas advanced features delivered by NOE protocol need them for user experience.

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Re: NEWS: Personal Cloud, OpenTouch and Premium DeskPhones

Postby tot3nkopf » 15 May 2014, 10:23

jemjanik wrote: what the "reask" is asking. Can you please clarify?


I think he is meaning "ask again"


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