jemjanik wrote:. Can you please clarify?
All others Alcatel VoIP phones supports "native" Alcatel VoIP protocol, called NOE. It allows deep integration level with OXO/OXE, like multiline lines, set or trunk supervision, Pymphony usage and other some 100 features. Some phones (4018,4028,4038,8028,8038,...) supports also SIP protocol for third party SIP server integration (Genesys, Asterisk, ...) on basic, quite limited feature level: make, receive call, conference.
8002/8012 supports ONLY SIP protocol, not NOE. Actually these phones looks for OXO/OXE like some noname SIP phones. Why Alcatel decided not to implement NOE protocol?