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MS SQL licenses for OTCS clients (uAgent)

Posted: 17 Nov 2020 07:21
by slezica
Hi, I have a doubt.
For the uAgent web client, how many MS SQL CAL licenses are required?
According to Microsoft, only one Device CAL per node server since being webservices, all connections are originated from that device.
According to the local Alcaltel representative we need one for each connected client, what I think (and the Microsoft technician think too) is a mistake taken from the reqs of the previous installable client (the one that was running locally in each Agent position).
When then change the architecture to web, this had to be updated, and represents a significant investment, does anyone have information about it?.

Thank you very much and best regards,

Sebastian Lezica

Re: MS SQL licenses for OTCS clients (uAgent)

Posted: 18 Nov 2020 06:05
by sadim
Hi,
If you choose CAL licenses, then you must have a license for each user that accesses the database (uAgent, uSupervisor, Recorder users, Automated Agents)
Alternatively, you can opt to use Per core licenses (minimum 4 per core lics)
BRegards

Re: MS SQL licenses for OTCS clients (uAgent)

Posted: 24 Nov 2020 10:44
by slezica
Thanks sadim!. But with the "uAgent" acceced by the web browser, with the database connections initiated only from the web server, the Device CAL in this host is not enough?. Really thanks for your time and answer!!!.

Sebastian Lezica