Factory Reset without knowing the password

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josefranciscolerena
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Posts: 1
Joined: 16 Dec 2016 05:34

Factory Reset without knowing the password

Post by josefranciscolerena »

I have a 6860 buy I don't know the password to access.
I need to do a factory reset

Thanks in advances
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devnull
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 976
Joined: 07 Sep 2010 10:16
Location: Germany

Re: Factory Reset without knowing the password

Post by devnull »

Should be similar to to 6900, so you need TRescue on an USB (you can get that from support), break the boot sequence, "run rescue" and "setAdminPasswordDefault".
See also:
viewtopic.php?t=23506
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