Lanpower problems on 6350

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thermseeker
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Lanpower problems on 6350

Post by thermseeker » 26 Nov 2018 09:27

Hi all,

Please see if you can help me with this...

6350-P24 and -P48 units stop feeding power to a group of 8 ports after a power cycle. I saw this happen twice, on a -P24 about an year ago, and on a -P48 yesterday. On the -P24 I tried reboot, power cycle, firmware update but nothing helped. Also no errors during the startup on in the logs. I concluded I had a hardware fault, and after a few weeks when I was preparing to replace and send it to tech support I retested the bad ports and they were back to normal. On the -P48 I did a power cycle a few minutes ago and no go. I'm gonna wait a few weeks and retest.

Both times the ports were feeding A-L APs IAP-103 and/or Aastra 7433ip IP phones. Both loads are much below the max for each port. The power sources are 525 W on the -P24 and 915 W on the -P48 no lack of power is not an issue.

I have several 6450-Pxx here but never had an issue with those.

This is very weird, has anyone seen this? Thank you in advance for any reply.

Tales Maschio
thermseeker

silvio
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Re: Lanpower problems on 6350

Post by silvio » 26 Nov 2018 15:15

This was a known issue. You have to update the switches to an actual release (maybe also the uboot).
best regards
Silvio

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thermseeker
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Re: Lanpower problems on 6350

Post by thermseeker » 26 Nov 2018 19:03

I think I’m on the latest version. Not sure about the uboot tho. Will check. Many thanks.
tales

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thermseeker
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Re: Lanpower problems on 6350

Post by thermseeker » 04 Jan 2019 07:19

Hello! Wish you all a happy 2019!

Updated all switches (~30) in this site to latest available AOS/uboot-miniboot/FPGA. On the 6350s "show ni" shows that the POE SW version was updated. So maybe this issue is gone.

Thank you Silvio.

Tales

silvio
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Re: Lanpower problems on 6350

Post by silvio » 05 Jan 2019 13:10

Thanks for the successfull reply.
regards
Silvio

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