Lanpower problems on 6350

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thermseeker
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Posts: 9
Joined: 08 Jul 2016 08:40

Lanpower problems on 6350

Post by thermseeker » 26 Nov 2018 09:27

Hi all,

Please see if you can help me with this...

6350-P24 and -P48 units stop feeding power to a group of 8 ports after a power cycle. I saw this happen twice, on a -P24 about an year ago, and on a -P48 yesterday. On the -P24 I tried reboot, power cycle, firmware update but nothing helped. Also no errors during the startup on in the logs. I concluded I had a hardware fault, and after a few weeks when I was preparing to replace and send it to tech support I retested the bad ports and they were back to normal. On the -P48 I did a power cycle a few minutes ago and no go. I'm gonna wait a few weeks and retest.

Both times the ports were feeding A-L APs IAP-103 and/or Aastra 7433ip IP phones. Both loads are much below the max for each port. The power sources are 525 W on the -P24 and 915 W on the -P48 no lack of power is not an issue.

I have several 6450-Pxx here but never had an issue with those.

This is very weird, has anyone seen this? Thank you in advance for any reply.

Tales Maschio
thermseeker

silvio
Alcatel Unleashed Certified Guru
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Joined: 01 Jul 2008 10:51
Location: Germany

Re: Lanpower problems on 6350

Post by silvio » 26 Nov 2018 15:15

This was a known issue. You have to update the switches to an actual release (maybe also the uboot).
best regards
Silvio

thermseeker
Member
Posts: 9
Joined: 08 Jul 2016 08:40

Re: Lanpower problems on 6350

Post by thermseeker » 26 Nov 2018 19:03

I think I’m on the latest version. Not sure about the uboot tho. Will check. Many thanks.
tales

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