OTNS Escalation Scenario not working

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kart_eee
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Posts: 11
Joined: 19 Jan 2016 11:35

OTNS Escalation Scenario not working

Post by kart_eee » 21 Oct 2016 06:14

Opentouch Notification Server
Graphical Floor Plan escalation is not working as intended ?
Any suggestions ? Please let me know if any crosschecks to be made.
The OXE ABCF logs shows that outgoing call is triggered and does not reach the extension for unknown reason.


________________________________________________Log Extract_______________________________________________________________

________________________________________________________________________
NFO [2016-10-21 21:08:14,668] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify get evt=MAKE_CALL callref=Outbound call ref 1-0322
INFO [2016-10-21 21:08:14,668] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify currentState=IdleState
DEBUG [2016-10-21 21:08:14,668] [ABCFEventListener] DataLinkAccess - ACCESS: add outgoing call for accessNumber= 1 numberOfCalls=1 / 1
DEBUG [2016-10-21 21:08:14,668] [ABCFEventListener] LowLevelSig - message sent:
|______________________________________________________________________________
| SETUP [05] Call ref : Outbound call ref 1-0322
|______________________________________________________________________________
| IE:[a1] Sending complete
| IE:[04] BEARER_CAPABILITY l=(3) 80 90 a3
| IE:[18] CHANNEL l=(2) a0 90
| IE:[1c] FACILITY l=(34)
| IE:[91] Discriminator of supplementary service applications
| IE:[aa] NFE l=(6)
| IE:[80] Source Entity l=(1) 00
| IE:[82] Destination Entity l=(1) 00
| IE:[8b] Interpretation APDU l=(1) 00
| IE:[a1] INVOKE l=(20)
| IE:[02] Invoke Ident. l=(1) 01
| IE:[06] OP ALCATEL RO_CLASSMARKS l=(6) 2b 0c 02 88 52 01
| IE:[30] Sequence l=(7)
| IE:[80] Feature identifier l=(5) 16 85 78 1f 00
| IE:[1c] FACILITY l=(62)
| IE:[91] Discriminator of supplementary service applications
| IE:[aa] NFE l=(6)
| IE:[80] Source Entity l=(1) 00
| IE:[82] Destination Entity l=(1) 00
| IE:[8b] Interpretation APDU l=(1) 00
| IE:[a1] INVOKE l=(48)
| IE:[02] Invoke Ident. l=(2) 2e e0
| IE:[06] OP ECMA RO_CALLING_NAME l=(4) 2b 0c 09 00
| IE:[30] Sequence l=(36)
| IE:[80] Name presentation allowed l=(7) 'C~sssss'
| IE:[a6] Sequence of Ecma extension l=(25)
| IE:[30] Sequence l=(23)
| IE:[06] OP ALCATEL RO_UTF8_NAME_EXTENSION l=(7) 2b 0c 02 88 52 b6 73
| IE:[30] Sequence l=(12)
| IE:[80] UTF8 Type l=(1) 00
| IE:[81] UTF8 Name l=(7) 43 7e 73 73 73 73 73
| IE:[6c] CALLING_NUMBER (l=2) -> 00 81 Num:
| IE:[70] CALLED_NUMBER (l=5) -> 80 Num: 2040
| [97] Codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G711a
| [97] Codeset : 7
| IE:[0a] EI_RTP_INFO (l=30)
| -> Transm_Bande=true detection_Q23=true dtmf_payload=97
| -> Port RTP =33000, IPv4 : 127.0.0.1
| -> Port RTP =33001, IPv4 : 127.0.0.1
| -> Port RTP =33001, IPv4 : 127.0.0.1
| -> Port RTP =0, IPv4 : 0.0.0.0
|______________________________________________________________________________

INFO [2016-10-21 21:08:14,668] [ABCFEventListener] CommonTransition - Send SETUP to number 2040 messageSent=true callRef=Outbound call ref 1-0322
INFO [2016-10-21 21:08:14,668] [ABCFEventListener] TimerList - TimerList::addTimer evt=TIMER_T303_EXPIRED callref=Outbound call ref 1-0322
DEBUG [2016-10-21 21:08:14,672] [ABCFMessageListener] CallHandling - message received:
|______________________________________________________________________________
| CALL PROC [02] Call ref : Outbound call ref 1-0322
|______________________________________________________________________________
| IE:[18] CHANNEL l=(2) a0 90
|______________________________________________________________________________

DEBUG [2016-10-21 21:08:14,672] [ABCFMessageListener] ABCFMessageReceiver - ABCFMessageReceiver push event CALL PROC [02]
DEBUG [2016-10-21 21:08:14,672] [ABCFMessageListener] CallHandling - message received:
|______________________________________________________________________________
| ALERT [01] Call ref : Outbound call ref 1-0322
|______________________________________________________________________________
| IE:[1c] FACILITY l=(127)
| IE:[91] Discriminator of supplementary service applications
| IE:[aa] NFE l=(6)
| IE:[80] Source Entity l=(1) 00
| IE:[82] Destination Entity l=(1) 00
| IE:[8b] Interpretation APDU l=(1) 00
| IE:[a1] INVOKE l=(69)
| IE:[02] Invoke Ident. l=(1) 01
| IE:[06] OP ALCATEL RO_CLASSMARKS l=(6) 2b 0c 02 88 52 01
| IE:[30] Sequence l=(56)
| IE:[80] Feature identifier l=(5) 16 44 0e 1f 04
| IE:[82] Cug l=(1) 00
| IE:[83] SubNetwork number l=(1) 00
| IE:[ab] Sequence of Project data l=(41)
| IE:[30] Sequence l=(12)
| IE:[02] OP RO_CLASSMARKS_SUPPLEMENTARY_INFO_1 l=(2) 1b 58
| IE:[30] Sequence l=(6)
| IE:[83] Current entity l=(1) 01
| IE:[84] Initial kind of call l=(1) 07
| IE:[30] Sequence l=(25)
| IE:[02] OP RO_SERVER_ACCESS_INFO l=(2) 1b 5d
| IE:[30] Sequence l=(19)
| IE:[80] Language l=(1) 01
| IE:[84] Feature identifier 2 l=(5) 01 a0 20 00 54
| IE:[86] Priority of call l=(1) 00
| IE:[88] InformationElementSimple l=(4) 85 00 00 00
| IE:[a1] INVOKE l=(42)
| IE:[02] Invoke Ident. l=(2) 2e e1
| IE:[06] OP ECMA RO_CALLED_NAME l=(4) 2b 0c 09 01
| IE:[30] Sequence l=(30)
| IE:[80] Name presentation allowed l=(4) '8068'
| IE:[a6] Sequence of Ecma extension l=(22)
| IE:[30] Sequence l=(20)
| IE:[06] InformationElementSimple l=(7) 2b 0c 02 88 52 b6 73
| IE:[30] Sequence l=(9)
| IE:[80] InformationElementSimple l=(1) 00
| IE:[81] InformationElementSimple l=(4) 38 30 36 38
| IE:[1e] PROGRESS_ID l=(2) 80 88
| [95] Codeset : 5
| IE:[32] EI_PARTY_CATEGORY l=(1) 81
| [9f] Codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G711a
| [9f] Codeset : 7
| IE:[0a] EI_RTP_INFO (l=30)
| -> Transm_Bande=true detection_Q23=true dtmf_payload=97
| -> Port RTP =32544, IPv4 : 10.9.224.113
| -> Port RTP =32545, IPv4 : 10.9.224.113
| -> Port RTP =32545, IPv4 : 10.9.224.113
| -> Port RTP =0, IPv4 : 0.0.0.0
|______________________________________________________________________________

DEBUG [2016-10-21 21:08:14,672] [ABCFMessageListener] ABCFMessageReceiver - ABCFMessageReceiver push event ALERT [01]
DEBUG [2016-10-21 21:08:14,672] [ABCFEventListener] EventListener - EventListener get event CALL_PROC_RECEIVE
INFO [2016-10-21 21:08:14,672] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify get evt=CALL_PROC_RECEIVE callref=Outbound call ref 1-0322
INFO [2016-10-21 21:08:14,672] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify currentState=SetupSentState
INFO [2016-10-21 21:08:14,672] [ABCFEventListener] TimerList - TimerList::removeTimer evt=TIMER_T303_EXPIRED callref=Outbound call ref 1-0322
INFO [2016-10-21 21:08:14,672] [ABCFEventListener] TimerList - TimerList::addTimer evt=TIMER_T310_EXPIRED callref=Outbound call ref 1-0322
DEBUG [2016-10-21 21:08:14,672] [ABCFEventListener] EventListener - EventListener get event ALERT_RECEIVE
INFO [2016-10-21 21:08:14,672] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify get evt=ALERT_RECEIVE callref=Outbound call ref 1-0322
INFO [2016-10-21 21:08:14,672] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify currentState=CallProcReceivedState
INFO [2016-10-21 21:08:14,672] [ABCFEventListener] TimerList - TimerList::removeTimer evt=TIMER_T310_EXPIRED callref=Outbound call ref 1-0322
DEBUG [2016-10-21 21:08:14,672] [ABCFEventListener] LocalRtpEndPoint - !!!!!!!!!!!!!!!! DTMF setRemoteRtpEndPoint localdtmf=97
DEBUG [2016-10-21 21:08:44,697] [ABCFEventListener] EventListener - EventListener get event RELEASE_CALL
INFO [2016-10-21 21:08:44,697] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify get evt=RELEASE_CALL callref=Outbound call ref 1-0322
INFO [2016-10-21 21:08:44,697] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify currentState=AlertReceivedState
DEBUG [2016-10-21 21:08:44,697] [ABCFEventListener] LowLevelSig - message sent:
|______________________________________________________________________________
| DISCONNECT [45] Call ref : Outbound call ref 1-0322
|______________________________________________________________________________
| IE:[08] CAUSE l=(2) 80 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

INFO [2016-10-21 21:08:44,697] [ABCFEventListener] TimerList - TimerList::addTimer evt=TIMER_T305_EXPIRED callref=Outbound call ref 1-0322
DEBUG [2016-10-21 21:08:44,699] [ABCFMessageListener] CallHandling - message received:
|______________________________________________________________________________
| RELEASE [4d] Call ref : Outbound call ref 1-0322
|______________________________________________________________________________
| IE:[08] CAUSE l=(3) 80 90 80 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

DEBUG [2016-10-21 21:08:44,699] [ABCFMessageListener] ABCFMessageReceiver - ABCFMessageReceiver push event RELEASE [4d]
DEBUG [2016-10-21 21:08:44,699] [ABCFEventListener] EventListener - EventListener get event RELEASE_RECEIVE
INFO [2016-10-21 21:08:44,699] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify get evt=RELEASE_RECEIVE callref=Outbound call ref 1-0322
INFO [2016-10-21 21:08:44,699] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify currentState=DisconnectSentState
INFO [2016-10-21 21:08:44,699] [ABCFEventListener] TimerList - TimerList::removeTimer evt=TIMER_T305_EXPIRED callref=Outbound call ref 1-0322
DEBUG [2016-10-21 21:08:44,699] [ABCFEventListener] LowLevelSig - message sent:
|______________________________________________________________________________
| REL COMP [5a] Call ref : Outbound call ref 1-0322
|______________________________________________________________________________
| IE:[08] CAUSE l=(2) 80 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

INFO [2016-10-21 21:08:44,699] [ABCFEventListener] CallStateMachineManager - CallStateMachineManager::notify remove callref=Outbound call ref 1-0322
DEBUG [2016-10-21 21:08:44,700] [ABCFEventListener] DataLinkAccess - ACCESS: remove call for accessNumber= 1 numberOfCalls=0 / 0

________________________________________________Log Extract_______________________________________________________________

Regards,
Karthik P

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