SIP 404 Message on Outbound Faxes

Post Reply
Felix
Member
Posts: 22
Joined: 25 Nov 2011 09:46

SIP 404 Message on Outbound Faxes

Post by Felix »

Hi all,

I am wondering if someone could help me, I am having issues sending outbound faxes and I am getting a SIP 404 message in response. I have programmed the link as per the documentation TC2178 but I am still having issues. Please see below a sample of the SIP trace.

INVITE sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-62CC484CEB12

From: sip:01276587997@10.234.5.163:5360;tag=750762F092C6

To: sip:901422500005@***Correct_Node_Name***:5060

Call-ID: 6d51d59a-5d3b-47f7-bedf-a34921024e3c@10.234.5.163

CSeq: 101 INVITE

Max-Forwards: 70

Contact: <sip:01276587997@10.234.5.163:5360;user=fax;transport=tcp>

User-Agent: Alcatel-Lucent OpenTouch Fax Center/7.6.0.57

P-Alcatel-CSBU: charging=sip:01276 587996@***Correct_Node_Name***

Content-Type: application/sdp

Content-Length: 327



v=0

o=XMedius-Fax-Gateway 31275091 91 IN IP4 10.234.5.163

s=SIP Fax Call

c=IN IP4 10.234.5.163

t=0 0

m=audio 45132 RTP/AVP 0 8 18 100 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 X-NSE/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15,34-35

a=ptime:20

-------------------------------------------------

Tue May 9 09:41:15 2017 [CIOCom::receiveRequest] optimisation value 1
Tue May 9 09:41:15 2017 [CIOCom::IsNoeOptionsMsg] Not in same domain FAILED => ***Correct_Node_Name*** omnipcx
1494319275 -> Tue May 9 09:41:15 2017 [CIOCom::IsNoeOptionsMsg] NoeOpt 0
Tue May 9 09:41:15 2017 40C8 [CRequest::CRequest] Creation of a request (RECEIVED FROM NETWORK)
Tue May 9 09:41:15 2017 [CIOCom::receiveRequest] Received CRequest 40C8 ref=1
Tue May 9 09:41:15 2017 [CDispatcher::onIncomingRequest()]
Tue May 9 09:41:15 2017 [CDispatcher::processRequestFromManagerIndex()] start at index 0
Tue May 9 09:41:15 2017 [CDispatcher::processRequestFromManagerIndex] Call does not exist or manager changed: Find the new manager to handle
Tue May 9 09:41:15 2017 102 [CCallManager::onIncomingRequest()]
Tue May 9 09:41:15 2017 [CMotorCallManager::callFactory] For call : 6d51d59a-5d3b-47f7-bedf-a34921024e3c@10.234.5.163.
Tue May 9 09:41:15 2017 [CMotorCall :: CMotorCall()] Oxe_Version_Name = OmniPCX Enterprise R11.2.1 l2.300.28.j
Tue May 9 09:41:15 2017 [CMotorCallManager::callFactory]=858b960.
Tue May 9 09:41:15 2017 11d1 [CCall::receiveRequest] INVITE
Tue May 9 09:41:15 2017 11d1 [CCall::getDialog] Confirmed Dialog is not found (ID = ;750762F092C6)
Tue May 9 09:41:15 2017 11d1 [CCall::getDialog] Initial Dialog Server not found
Tue May 9 09:41:15 2017 1591 [CDialog::receiveRequest]
Tue May 9 09:41:15 2017 1591 [CDialog::receiveInviteRequest]
Tue May 9 09:41:15 2017 21a9 [CTransaction::changeState] STATE CHANGED TO INITIAL
Tue May 9 09:41:15 2017 21a9 [CTransaction::changeState] notifying the parent dialog
Tue May 9 09:41:15 2017 1591 [CDialog::onTransactionState(pTrans = 21a9, previousState = Terminated, currentState = Initial, reason = None]
1494319275 -> Tue May 9 09:41:15 2017 21a9 [CTransInitialState::receiveRequest] Transaction changes to Proceeding state
Tue May 9 09:41:15 2017 21a9 [CTransaction::changeState] STATE CHANGED TO PROCEEDING
Tue May 9 09:41:15 2017 21a9 [CTransaction::changeState] notifying the parent dialog
Tue May 9 09:41:15 2017 1591 [CDialog::onTransactionState(pTrans = 21a9, previousState = Initial, currentState = Proceeding, reason = Request reception]
Tue May 9 09:41:15 2017 21a9 [CTransProceedingState::createResponse] CResponse 43DE ref=1
Tue May 9 09:41:15 2017 43DE [CMessage::send] sip_sendMessage (10.234.5.163:5360)
Tue May 9 09:41:15 2017 SEND MESSAGE TO NETWORK (10.234.5.163:43513 [TCP]) (BUFF LEN = 298)
----------------------utf8-----------------------
SIP/2.0 100 Trying

To: sip:901422500005@***Correct_Node_Name***:5060

From: sip:01276587997@10.234.5.163:5360;tag=750762F092C6

Call-ID: 6d51d59a-5d3b-47f7-bedf-a34921024e3c@10.234.5.163

CSeq: 101 INVITE

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-62CC484CEB12

Content-Length: 0



-------------------------------------------------
Tue May 9 09:41:15 2017 TCP Message: Create ByteArray Object
Tue May 9 09:41:15 2017 43DE [CMessage::onSendSuccess]
Tue May 9 09:41:15 2017 21a9 [CTransaction::onSendSuccess] CMessage 43DE send Success
Tue May 9 09:41:15 2017 1591 [CDialog::onSendSuccess]
Tue May 9 09:41:15 2017 1591 [CDialog::receiveInviteRequest] a new Server INVITE transaction is in progress
Tue May 9 09:41:15 2017 [CSessionTimerContext::CSessionTimerContext] New CSessionTimerContext from request (Server, UA)
1494319275 -> Tue May 9 09:41:15 2017 [CSessionTimerContext::updateAfterRefreshReception] Update CSessionTimerContext (refresh reception)
Tue May 9 09:41:15 2017 [CSessionTimerContext::updateSessionExpires] Session-Expires updated : 0
Tue May 9 09:41:15 2017 [CSessionTimerContext::setRefreshMethod] default refreshMethod not set
Tue May 9 09:41:15 2017 1591 [CDialog::addTransaction] added transaction 21a9 with branch z9hG4bK-62CC484CEB12, with CSeq 101
Tue May 9 09:41:15 2017 11d1 [CCall::receiveRequest] iErrorCode=488.
Tue May 9 09:41:15 2017 11d1 [CCall::checkAuthentication] INVITE
Tue May 9 09:41:15 2017 11d1[CMotorCall::controlAuthentication] ---*--- AUTH ---*--- Control authentication
Tue May 9 09:41:15 2017 [convertCSipURLIntoSipuri] uri = sip:01276587997@10.234.5.163:5360.
Tue May 9 09:41:15 2017 [getFromHeader] =01276587997@10.234.5.163.
Tue May 9 09:41:15 2017 [getFromHeader] clirPresent=0.
Tue May 9 09:41:15 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp.
Tue May 9 09:41:15 2017 11d1[CMotorCall::getUserType] Begin extGw=-1.
Tue May 9 09:41:15 2017 [CMotorCall::analyseRouting] TEL uri=0.
Tue May 9 09:41:15 2017 [CMotorCall::analyseRouting] 01276587997@10.234.5.163 NOT found in the dictionnary.
Tue May 9 09:41:15 2017 [isDomainFromExtGw] Host from request is : 10.234.5.163.
Tue May 9 09:41:15 2017 [isDomainFromExtGw] User from request is : 01276587997
Tue May 9 09:41:15 2017 [CMotorCallManager::processNotInDico] 10.234.5.163 is from extGw 1.
1494319275 -> Tue May 9 09:41:15 2017 isUserInDico] NOT found in the dictionnary.
Tue May 9 09:41:15 2017 [isAddrInDico] other sip user
Tue May 9 09:41:15 2017 11d1[CMotorCall::getUserType] End extGw=1.
Tue May 9 09:41:15 2017 11d1[CMotorCall::controlAuthentication] m_other_calling=1 extgw=1
Tue May 9 09:41:15 2017 11d1[CMotorCall::controlAuthentication] sip:01276587997@10.234.5.163
Tue May 9 09:41:15 2017 [CGwMngData::isAuthenticationRequiredForThisClient] 01276587997@10.234.5.163 .
Tue May 9 09:41:15 2017 [CGwMngData::isAuthenticationRequiredForThisClient] 1 need auth=0.
Tue May 9 09:41:15 2017 [CGwMngData::isAuthenticationRequiredForThisClient] external gateway 1.
Tue May 9 09:41:15 2017 CGwMngData::isAuthenticationRequiredForThisClient: ICE gateway extGw=1
Tue May 9 09:41:15 2017 [CGwMngData::isAuthenticationRequiredForThisClient] need auth=0.
Tue May 9 09:41:15 2017 11d1[CMotorCall::controlAuthentication] ---*--- END-05 ---*--- Control authentication
Tue May 9 09:41:15 2017 11d1 [CCall::controlAuthentication] need auth =0
Tue May 9 09:41:15 2017 11d1 [CCall::checkAuthentication] AUTHENT=0
Tue May 9 09:41:15 2017 11d1 [CCall::checkAuthentication] iRetValue=0
Tue May 9 09:41:15 2017 11d1 [CCall::receiveRequest] extGw=-1.
Tue May 9 09:41:15 2017 11d1 [CCall::receiveRequest] External Authentication by WS is in progress ...
Tue May 9 09:41:15 2017 11d1[CMotorCall::onReceiveRequest] request received.
Tue May 9 09:41:15 2017 11d1[CMotorCall::setFilterUsedMode] To be traced = 0
1494319275 -> Tue May 9 09:41:15 2017 11d1[CMotorCall::initOfUserType] station role already defined s=0 d=0 o=1.
Tue May 9 09:41:15 2017 11d1[CMotorCall::initOfUserType] crypted=0 crypting_author=0.
Tue May 9 09:41:15 2017 11d1[CMotorCall::onReceiveRequest] accepte? m_other_calling=1 gw=1.
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] SIP_PRIVATE_TRANSIT_MODE=1.
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] request for proxydomain=***Correct_Node_Name***.
Tue May 9 09:41:15 2017 [issipisdn_extgw] ABCF ExtGW
Tue May 9 09:41:15 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp.
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] isSeplosStation?.
Tue May 9 09:41:15 2017 [isSeplosStation] user=901422500005 host=***Correct_Node_Name***
Tue May 9 09:41:15 2017 isUserInDico] NOT found in the dictionnary.
Tue May 9 09:41:15 2017 [isAddrInDico] other sip user
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] isDeviceStation?.
Tue May 9 09:41:15 2017 isUserInDico] NOT found in the dictionnary.
Tue May 9 09:41:15 2017 [isAddrInDico] other sip user
Tue May 9 09:41:15 2017 [isReqUriDevice] user=901422500005 host=***Correct_Node_Name***
Tue May 9 09:41:15 2017 isUserInDico] NOT found in the dictionnary.
Tue May 9 09:41:15 2017 [isAddrInDico] other sip user
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] requri other.
Tue May 9 09:41:15 2017 [isUserRegistred] getRegistration=901422500005.
1494319275 -> Tue May 9 09:41:15 2017 [isUserRegistred] result=-1.
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] req uri = unregistred.
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] req uri device = 0 req uri vm = 0.
Tue May 9 09:41:15 2017 11d1[CMotorCall::toGatewayOrProxy] unregistred, request to gateway.
Tue May 9 09:41:15 2017 11d1[CMotorCall::storeRequestInCall] inRequest storage=0x8621c68.
Tue May 9 09:41:15 2017 11d1[CMotorCall::onReceiveRequest] request for gateway.
Tue May 9 09:41:15 2017 11d1[CMotorCall::onReceiveRequest] state = INITIAL_STATE.
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] nb available licenses=69 .
Tue May 9 09:41:15 2017 isUserInDico] NOT found in the dictionnary.
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] license OK.
Tue May 9 09:41:15 2017 11d1[CMotorCall::compareDialogFromContext] presumed to be the same Dialog
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] Invite => update the inviteContext.
Tue May 9 09:41:15 2017 [CForkedBranch::CForkedBranch] context = 0x858be18.
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] reqUri stored: sip:01276587997@10.234.5.163:5360;user=fax;transport=tcp
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] cacUsed = 0 before.
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] returnStat = 0 before.
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] cacUsed = 0 after.
Tue May 9 09:41:15 2017 11d1[CMotorCall::methodInviteReceived] CAC = 0
1494319275 -> Tue May 9 09:41:15 2017 [receiveInviteMessage] Call: 6d51d59a-5d3b-47f7-bedf-a34921024e3c@10.234.5.163 eqt: -1 INITIAL_STATE received a message.
Tue May 9 09:41:15 2017 [decodeInviteCLIR].
Tue May 9 09:41:15 2017 am_I_PCS SCSWorking : NO
Tue May 9 09:41:15 2017 check_extgw_PCSstate EXTGW is : 1
Tue May 9 09:41:15 2017 The check_extgw_PCSstate extgwid : 1
Tue May 9 09:41:15 2017 The state of PCS which rescued the extgw is : -1
Tue May 9 09:41:15 2017 [decodeInviteFromUsingPAI]. octet3a_scrn = 0
Tue May 9 09:41:15 2017 11d1[CMotorCall::isExtGwTLSwithREINVITE] ExtGw NOT manged with TLS and refresh REINVITE
Tue May 9 09:41:15 2017 11d1[CMotorCall::analyseSessionTimer] exit with uacGatewayMode=0 uacRefresher=0.
Tue May 9 09:41:15 2017 [checkSdpValidity] Sdp contains 1 media description(s).
Tue May 9 09:41:15 2017 [checkSdpValidity] start without video control.
Tue May 9 09:41:15 2017 [checkSdpValidity] Media 0 type 1 contains 5 formats.
Tue May 9 09:41:15 2017 [checkSdpValidity] Format : 0.
Tue May 9 09:41:15 2017 [checkSdpValidity] Format : 8.
Tue May 9 09:41:15 2017 [checkSdpValidity] return false.
Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] Sdp contains 1 media description(s).
Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] No Direction in the session part.
Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] Check the direction in Session part - result:0.
Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] new media analyzed=0 sdp_index=0 count=1.
Tue May 9 09:41:15 2017 [audioMediaSentToCH] media AUDIO detected (previous crypto=0).
1494319275 -> Tue May 9 09:41:15 2017 [convertCryptoInfoInFile] clearMediaLine2: 0.
Tue May 9 09:41:15 2017 [convertAudioMedia] The audio media contains 5 format(s).
Tue May 9 09:41:15 2017 [convertAudioMedia] Format 0 is 0 opt syst G711=0.
Tue May 9 09:41:15 2017 [convertAudioMedia] Format 1 is 8 opt syst G711=0.
Tue May 9 09:41:15 2017 [convertAudioMedia] Format is PCMA.
Tue May 9 09:41:15 2017 [convertAudioMedia] Format 2 is 18 opt syst G711=0.
Tue May 9 09:41:15 2017 [convertAudioMedia] Format is G729.
Tue May 9 09:41:15 2017 [convertAudioMedia] Format 3 is 100 opt syst G711=0.
Tue May 9 09:41:15 2017 [convertAudioMedia] 100.
Tue May 9 09:41:15 2017 [convertAudioMedia] Format 4 is 101 opt syst G711=0.
Tue May 9 09:41:15 2017 [convertAudioMedia] 101.
Tue May 9 09:41:15 2017 [convertAudioMedia] Format is DTMF:101.
Tue May 9 09:41:15 2017 [convertAudioMedia] invalid Direction in this media part.
Tue May 9 09:41:15 2017 [convertAudioMedia] Connection address retrieved in sdp: 10.234.5.163.
Tue May 9 09:41:15 2017 [convertIPStrIntoTuipv] 10.234.5.163 => 10.234.5.163
Tue May 9 09:41:15 2017 [audioMediaSentToCH] sdp index=0.
Tue May 9 09:41:15 2017 [display_sdp] address =10.234.5.163
Tue May 9 09:41:15 2017 [display_sdp] codecs =0.
Tue May 9 09:41:15 2017 [display_sdp] codecs =17.
Tue May 9 09:41:15 2017 [display_sdp] codecs =101.
Tue May 9 09:41:15 2017 [display_sdp] codecs =255.
Tue May 9 09:41:15 2017 [display_sdp] codecs =255.
Tue May 9 09:41:15 2017 [display_sdp] direction=0.
1494319275 -> Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] ok.
Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] 5-crypto_info=0xbfffeff8 crypto_index=0 clear media=1
Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] only one media taken into account xxx crypto_index=0 clear media=1
Tue May 9 09:41:15 2017 [convertSdpIntoTsdp] 3-crypto_info=0xbfffeff8 crypto_index=0 clear media=1
Tue May 9 09:41:15 2017 [decodeInviteSDP] transport = 0, rtp = 0.
Tue May 9 09:41:15 2017 [issipisdn_extgw] ABCF ExtGW
Tue May 9 09:41:15 2017 [receiveInviteMessage] NO 100rel REQUIRED for this call.
Tue May 9 09:41:15 2017 [CInitialState::receiveinvitemessage allow_update 0 prack_required 0
Tue May 9 09:41:15 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp.
Tue May 9 09:41:15 2017 [decodeInviteTo].
Tue May 9 09:41:15 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060.
Tue May 9 09:41:15 2017 [decodeInviteReferredBy].
Tue May 9 09:41:15 2017 [decodeInviteACSBU].
Tue May 9 09:41:15 2017 ALARM: 87d5 [CSipAddrSpec::CSipAddrSpec] sip_setAddrSpecFromString FAILED => HSS ERROR No error
Tue May 9 09:41:15 2017 ALARM: CPU main
Tue May 9 09:41:15 2017 [decodeInviteACSBU] PAlcatelCSBU header : P-Alcatel-CSBU: bypass=off;categparty=external;charging=;dtmf_auto=off;correl_id=-1path_replace=offbarring=yes
Tue May 9 09:41:15 2017 [decodeInviteACSBU] csbu addr found.
Tue May 9 09:41:15 2017 [decodeInviteACSBU] addr P-Alcatel-CSBU: bypass=off;categparty=external;charging=;dtmf_auto=off;correl_id=-1path_replace=offbarring=yes received.
1494319275 -> Tue May 9 09:41:15 2017 11d1[CMotorCall::setFilterUsedMode] To be traced = 0
Tue May 9 09:41:15 2017 11d1[emitEventToMonitel] content size (lginfo): 656 ccal crypted= 0
Tue May 9 09:41:15 2017 ** SIP OTHER ICE **
Tue May 9 09:41:15 2017 11d1[sendLgEvtSipCreate] get pilot ok trunk : 1
Tue May 9 09:41:15 2017 [ipc_thread] Normal case : evt 10767
Tue May 9 09:41:15 2017 [ipc_thread] IPC Thread : Ipc reception 27170.
Tue May 9 09:41:15 2017 [ipc_thread] IPC Thread : TCL thread signaled.
Tue May 9 09:41:15 2017 [CMotorCallManager::insertCallwithEqt] CMotorCall 889 inserted.
Tue May 9 09:41:15 2017 11d1[sendLgEvtSipCreate] Event sent on eqt : 889
Tue May 9 09:41:15 2017 [display_ipc_out] ------------ Begin ---------------
Tue May 9 09:41:15 2017 Id : -1
Tue May 9 09:41:15 2017 INVITE
Tue May 9 09:41:15 2017 REQUEST URI : <> 901422500005@***Correct_Node_Name***:5060 ; user=name
Tue May 9 09:41:15 2017 FROM : <> 01276587997@10.234.5.163:5360 ; user=name
Tue May 9 09:41:15 2017 TO : <> 901422500005@***Correct_Node_Name***:5060 ; user=name
Tue May 9 09:41:15 2017 CAC : 0
Tue May 9 09:41:15 2017 CAC ADDRESS :
Tue May 9 09:41:15 2017 CAC-CSBU info : UNKNOWN
Tue May 9 09:41:15 2017 CLIR : 0
Tue May 9 09:41:15 2017 Prack Required : 0
Tue May 9 09:41:15 2017 Allow Update : 0
Tue May 9 09:41:15 2017 SDP :
Tue May 9 09:41:15 2017 ADDRESS : 10.234.5.163 :45132
Tue May 9 09:41:15 2017 ALGOS :
Tue May 9 09:41:15 2017 PCMA
Tue May 9 09:41:15 2017 G729
1494319275 -> Tue May 9 09:41:15 2017 101
Tue May 9 09:41:15 2017 DIRECTION : SEND & RECEIVE
Tue May 9 09:41:15 2017 video index : 0
Tue May 9 09:41:15 2017 crypto index : 0
Tue May 9 09:41:15 2017 N_GW_EXT : 1
Tue May 9 09:41:15 2017 BEHALF charging : <> @:5060
Tue May 9 09:41:15 2017 [display_ipc_out] ------------- End ----------------
Tue May 9 09:41:15 2017 11d1[CMotorCall::setCurrentState] NOE-SIP : sendBackupUpdate Msg not sent to twin CS
Tue May 9 09:41:15 2017 11d1[CMotorCall::getOutgoingCall] outgoingCall:0
Tue May 9 09:41:15 2017 11d1 [CCall::getCallDuplicationData]
Tue May 9 09:41:15 2017 [CViaSetSerializer::copy] Added via 7c77 at index 0
Tue May 9 09:41:15 2017 11d1 [CCall::getCallDuplicationData] : Request URI = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp, Call ID = 6d51d59a-5d3b-47f7-bedf-a34921024e3c@10.234.5.163, Local URI = sip:901422500005@***Correct_Node_Name***:5060, Local Tag = , Remote URI = sip:01276587997@10.234.5.163:5360, Remote Tag = 750762F092C6, Local CSeq = 1997532534, Remote CSeq = 101
Tue May 9 09:41:15 2017 [CViaSetSerializer::serialize] Serialized via set : ViaSerialize=Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-62CC484CEB12
Tue May 9 09:41:15 2017 SendToSipgwCpuSec: Message sent to the STAND-BY CPU
Tue May 9 09:41:15 2017 [receiveInviteMessage] send RemoteSdp to the StandBy.
Tue May 9 09:41:15 2017 SendToSipgwCpuSec: Message sent to the STAND-BY CPU
Tue May 9 09:41:15 2017 [exec_ipc] in 27168.
1494319275 -> Tue May 9 09:41:15 2017 [display_ipc_in] ------------ Begin ---------------
Tue May 9 09:41:15 2017 neqt : 889 Id : -1
Tue May 9 09:41:15 2017 REQUEST FAILURE
Tue May 9 09:41:15 2017 xx : 4
Tue May 9 09:41:15 2017 RELATIVE REQUEST : INVITE
Tue May 9 09:41:15 2017 [display_ipc_in] ------------- End ----------------
Tue May 9 09:41:15 2017 [CMotorCallManager::onIncomingEvent] an event 10767 arrived on the eqt 889 -1.
Tue May 9 09:41:15 2017 [CMotorCallManager::onIncomingEvent] state = PROCEEDING_STATE.
Tue May 9 09:41:15 2017 [onIncomingEvent] REQUEST FAILURE arrived.
Tue May 9 09:41:15 2017 [receiveRequestFailureEvent] Call: 6d51d59a-5d3b-47f7-bedf-a34921024e3c@10.234.5.163 eqt: 889 PROCEEDING_STATE received an event.
Tue May 9 09:41:15 2017 11d1[CMotorCall::getOutgoingCall] outgoingCall:0
Tue May 9 09:41:15 2017 [receiveRequestFailureEvent] incoming call.
Tue May 9 09:41:15 2017 [issipisdn_extgw] ABCF ExtGW
Tue May 9 09:41:15 2017 11d1 [CCall::makeGenericResponse] 404
Tue May 9 09:41:15 2017 11d1 [CCall::getDialog] Confirmed Dialog is not found (ID = ;750762F092C6)
Tue May 9 09:41:15 2017 11d1 [CCall::getDialog] Returning Initial Dialog Server
Tue May 9 09:41:15 2017 1591 [CDialog::createResponse] 404
Tue May 9 09:41:15 2017 21a9 [CTransProceedingState::createResponse] CResponse 43DF ref=1
Tue May 9 09:41:15 2017 43DF [CMessage::send] sip_sendMessage (10.234.5.163:5360)
Tue May 9 09:41:15 2017 SEND MESSAGE TO NETWORK (10.234.5.163:43513 [TCP]) (BUFF LEN = 473)
----------------------utf8-----------------------
SIP/2.0 404 Not Found

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

User-Agent: OmniPCX Enterprise R11.2.1 l2.300.28.j

To: sip:901422500005@***Correct_Node_Name***:5060;tag=8f76b0d53369f36c13fb9b3821c2935b

From: sip:01276587997@10.234.5.163:5360;tag=750762F092C6

Call-ID: 6d51d59a-5d3b-47f7-bedf-a34921024e3c@10.234.5.163

CSeq: 101 INVITE

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-62CC484CEB12

Content-Length: 0


The node name is correct and can be resolved correctly so a little unsure what is going on here. Any information would help me out a great deal.

Many thanks.
Top
sadim
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 691
Joined: 02 Jun 2006 07:11
Location: Portugal

Re: SIP 404 Message on Outbound Faxes

Post by sadim »

Hi,
It seems to be due the the charging number (01276 587996) on the P-Alcatel-CSBU sip header.
I can see to issues. The 1st one, is that there is a space in between. The 2nd one, is the len (11 digits)
Can you try to change that on OTFS? ie: remove the space and put a shorter number (max 8 digits)

Regards
Top
Felix
Member
Posts: 22
Joined: 25 Nov 2011 09:46

Re: SIP 404 Message on Outbound Faxes

Post by Felix »

Hi Sadim,

Many thanks for your reply. I have tried changing both but still I am getting the same outcome. Please see below:

SIP/2.0 404 Not Found

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

User-Agent: OmniPCX Enterprise R11.2.1 l2.300.28.j

To: sip:901422500005@***Correct_Node_Name***:5060;tag=ad4df95d4b4adadc25a244037559f42e

From: sip:587997@10.234.5.163:5360;tag=CDD081CA8CED

Call-ID: 97f64d9a-cf9b-4db4-b011-98b1b79fd185@10.234.5.163

CSeq: 101 INVITE

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-BE64735001C6

Content-Length: 0
Top
Felix
Member
Posts: 22
Joined: 25 Nov 2011 09:46

Re: SIP 404 Message on Outbound Faxes

Post by Felix »

Hi Sadim,

I have also tried just using the user number as well but getting the same error.

SIP/2.0 404 Not Found

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

User-Agent: OmniPCX Enterprise R11.2.1 l2.300.28.j

To: sip:901422323322@***Correct_Node_Name***:5060;tag=81ae234469236b79f3cb53accdbac9ee

From: sip:8001@10.234.5.163:5360;tag=C0CE864A48D8

Call-ID: 0f776cd8-5ce2-4689-944f-5a2db5cb8ebc@10.234.5.163

CSeq: 101 INVITE

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-A4862DAAF719

Content-Length: 0
Top
sadim
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 691
Joined: 02 Jun 2006 07:11
Location: Portugal

Re: SIP 404 Message on Outbound Faxes

Post by sadim »

Perhaps OXE does not allow the call due the access category configuration.
Try to make a call to a internal OXE Set.
Top
Felix
Member
Posts: 22
Joined: 25 Nov 2011 09:46

Re: SIP 404 Message on Outbound Faxes

Post by Felix »

Thanks for your reply Sadim,

Been working further on this and now getting a 480 SIP Response?

----------------------utf8-----------------------
INVITE sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-8225ABCB9B8C

From: sip:8001@10.234.5.163:5360;tag=8B1016A22C9A

To: sip:901422500005@***Correct_Node_Name***:5060

Call-ID: 31edbe77-e335-492a-8a34-7e46747a6181@10.234.5.163

CSeq: 101 INVITE

Max-Forwards: 70

Contact: <sip:8001@10.234.5.163:5360;user=fax;transport=tcp>

User-Agent: Alcatel-Lucent OpenTouch Fax Center/7.6.0.57

Content-Type: application/sdp

Content-Length: 328



v=0

o=XMedius-Fax-Gateway 27133691 691 IN IP4 10.234.5.163

s=SIP Fax Call

c=IN IP4 10.234.5.163

t=0 0

m=audio 64246 RTP/AVP 0 8 18 100 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 X-NSE/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15,34-35

a=ptime:20

-------------------------------------------------

1494401533 -> Wed May 10 08:32:13 2017 [CIOCom::receiveRequest] optimisation value 1
Wed May 10 08:32:13 2017 [CIOCom::IsNoeOptionsMsg] Not in same domain FAILED => ***Correct_Node_Name*** omnipcx
Wed May 10 08:32:13 2017 [CIOCom::IsNoeOptionsMsg] NoeOpt 0
Wed May 10 08:32:13 2017 82B7 [CRequest::CRequest] Creation of a request (RECEIVED FROM NETWORK)
Wed May 10 08:32:13 2017 [CIOCom::receiveRequest] Received CRequest 82B7 ref=1
Wed May 10 08:32:13 2017 [CDispatcher::onIncomingRequest()]
Wed May 10 08:32:13 2017 [CDispatcher::processRequestFromManagerIndex()] start at index 0
Wed May 10 08:32:13 2017 [CDispatcher::processRequestFromManagerIndex] Call does not exist or manager changed: Find the new manager to handle
Wed May 10 08:32:13 2017 102 [CCallManager::onIncomingRequest()]
Wed May 10 08:32:13 2017 [CMotorCallManager::callFactory] For call : 31edbe77-e335-492a-8a34-7e46747a6181@10.234.5.163.
Wed May 10 08:32:13 2017 [CMotorCall :: CMotorCall()] Oxe_Version_Name = OmniPCX Enterprise R11.2.1 l2.300.28.j
Wed May 10 08:32:13 2017 [CMotorCallManager::callFactory]=85da3e8.
Wed May 10 08:32:13 2017 11d0 [CCall::receiveRequest] INVITE
Wed May 10 08:32:13 2017 11d0 [CCall::getDialog] Confirmed Dialog is not found (ID = ;8B1016A22C9A)
Wed May 10 08:32:13 2017 11d0 [CCall::getDialog] Initial Dialog Server not found
Wed May 10 08:32:13 2017 15b3 [CDialog::receiveRequest]
Wed May 10 08:32:13 2017 15b3 [CDialog::receiveInviteRequest]
Wed May 10 08:32:13 2017 21b0 [CTransaction::changeState] STATE CHANGED TO INITIAL
1494401533 -> Wed May 10 08:32:13 2017 21b0 [CTransaction::changeState] notifying the parent dialog
Wed May 10 08:32:13 2017 15b3 [CDialog::onTransactionState(pTrans = 21b0, previousState = Terminated, currentState = Initial, reason = None]
Wed May 10 08:32:13 2017 21b0 [CTransInitialState::receiveRequest] Transaction changes to Proceeding state
Wed May 10 08:32:13 2017 21b0 [CTransaction::changeState] STATE CHANGED TO PROCEEDING
Wed May 10 08:32:13 2017 21b0 [CTransaction::changeState] notifying the parent dialog
Wed May 10 08:32:13 2017 15b3 [CDialog::onTransactionState(pTrans = 21b0, previousState = Initial, currentState = Proceeding, reason = Request reception]
Wed May 10 08:32:13 2017 21b0 [CTransProceedingState::createResponse] CResponse 88F5 ref=1
Wed May 10 08:32:13 2017 88F5 [CMessage::send] sip_sendMessage (10.234.5.163:5360)
Wed May 10 08:32:13 2017 SEND MESSAGE TO NETWORK (10.234.5.163:49000 [TCP]) (BUFF LEN = 291)
----------------------utf8-----------------------
SIP/2.0 100 Trying

To: sip:901422500005@***Correct_Node_Name***:5060

From: sip:8001@10.234.5.163:5360;tag=8B1016A22C9A

Call-ID: 31edbe77-e335-492a-8a34-7e46747a6181@10.234.5.163

CSeq: 101 INVITE

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-8225ABCB9B8C

Content-Length: 0



-------------------------------------------------
Wed May 10 08:32:13 2017 TCP Message: Create ByteArray Object
Wed May 10 08:32:13 2017 88F5 [CMessage::onSendSuccess]
Wed May 10 08:32:13 2017 21b0 [CTransaction::onSendSuccess] CMessage 88F5 send Success
1494401533 -> Wed May 10 08:32:13 2017 15b3 [CDialog::onSendSuccess]
Wed May 10 08:32:13 2017 15b3 [CDialog::receiveInviteRequest] a new Server INVITE transaction is in progress
Wed May 10 08:32:13 2017 [CSessionTimerContext::CSessionTimerContext] New CSessionTimerContext from request (Server, UA)
Wed May 10 08:32:13 2017 [CSessionTimerContext::updateAfterRefreshReception] Update CSessionTimerContext (refresh reception)
Wed May 10 08:32:13 2017 [CSessionTimerContext::updateSessionExpires] Session-Expires updated : 0
Wed May 10 08:32:13 2017 [CSessionTimerContext::setRefreshMethod] default refreshMethod not set
Wed May 10 08:32:13 2017 15b3 [CDialog::addTransaction] added transaction 21b0 with branch z9hG4bK-8225ABCB9B8C, with CSeq 101
Wed May 10 08:32:13 2017 11d0 [CCall::receiveRequest] iErrorCode=488.
Wed May 10 08:32:13 2017 11d0 [CCall::checkAuthentication] INVITE
Wed May 10 08:32:13 2017 11d0[CMotorCall::controlAuthentication] ---*--- AUTH ---*--- Control authentication
Wed May 10 08:32:13 2017 [convertCSipURLIntoSipuri] uri = sip:8001@10.234.5.163:5360.
Wed May 10 08:32:13 2017 [getFromHeader] =8001@10.234.5.163.
Wed May 10 08:32:13 2017 [getFromHeader] clirPresent=0.
Wed May 10 08:32:13 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp.
Wed May 10 08:32:13 2017 11d0[CMotorCall::getUserType] Begin extGw=-1.
Wed May 10 08:32:13 2017 [CMotorCall::analyseRouting] TEL uri=0.
Wed May 10 08:32:13 2017 [CMotorCall::analyseRouting] 8001@10.234.5.163 NOT found in the dictionnary.
1494401533 -> Wed May 10 08:32:13 2017 [isDomainFromExtGw] Host from request is : 10.234.5.163.
Wed May 10 08:32:13 2017 [isDomainFromExtGw] User from request is : 8001
Wed May 10 08:32:13 2017 [CMotorCallManager::processNotInDico] 10.234.5.163 is from extGw 1.
Wed May 10 08:32:13 2017 isUserInDico] NOT found in the dictionnary.
Wed May 10 08:32:13 2017 [isAddrInDico] other sip user
Wed May 10 08:32:13 2017 11d0[CMotorCall::getUserType] End extGw=1.
Wed May 10 08:32:13 2017 11d0[CMotorCall::controlAuthentication] m_other_calling=1 extgw=1
Wed May 10 08:32:13 2017 11d0[CMotorCall::controlAuthentication] sip:8001@10.234.5.163
Wed May 10 08:32:13 2017 [CGwMngData::isAuthenticationRequiredForThisClient] 8001@10.234.5.163 .
Wed May 10 08:32:13 2017 [CGwMngData::isAuthenticationRequiredForThisClient] 1 need auth=0.
Wed May 10 08:32:13 2017 [CGwMngData::isAuthenticationRequiredForThisClient] external gateway 1.
Wed May 10 08:32:13 2017 CGwMngData::isAuthenticationRequiredForThisClient: ICE gateway extGw=1
Wed May 10 08:32:13 2017 [CGwMngData::isAuthenticationRequiredForThisClient] need auth=0.
Wed May 10 08:32:13 2017 11d0[CMotorCall::controlAuthentication] ---*--- END-05 ---*--- Control authentication
Wed May 10 08:32:13 2017 11d0 [CCall::controlAuthentication] need auth =0
Wed May 10 08:32:13 2017 11d0 [CCall::checkAuthentication] AUTHENT=0
Wed May 10 08:32:13 2017 11d0 [CCall::checkAuthentication] iRetValue=0
Wed May 10 08:32:13 2017 11d0 [CCall::receiveRequest] extGw=-1.
Wed May 10 08:32:13 2017 11d0 [CCall::receiveRequest] External Authentication by WS is in progress ...
1494401533 -> Wed May 10 08:32:13 2017 11d0[CMotorCall::onReceiveRequest] request received.
Wed May 10 08:32:13 2017 11d0[CMotorCall::setFilterUsedMode] To be traced = 0
Wed May 10 08:32:13 2017 11d0[CMotorCall::initOfUserType] station role already defined s=0 d=0 o=1.
Wed May 10 08:32:13 2017 11d0[CMotorCall::initOfUserType] crypted=0 crypting_author=0.
Wed May 10 08:32:13 2017 11d0[CMotorCall::onReceiveRequest] accepte? m_other_calling=1 gw=1.
Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] SIP_PRIVATE_TRANSIT_MODE=1.
Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] request for proxydomain=***Correct_Node_Name***.
Wed May 10 08:32:13 2017 [issipisdn_extgw] ABCF ExtGW
Wed May 10 08:32:13 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp.
Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] isSeplosStation?.
Wed May 10 08:32:13 2017 [isSeplosStation] user=901422500005 host=***Correct_Node_Name***
Wed May 10 08:32:13 2017 isUserInDico] NOT found in the dictionnary.
Wed May 10 08:32:13 2017 [isAddrInDico] other sip user
Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] isDeviceStation?.
Wed May 10 08:32:13 2017 isUserInDico] NOT found in the dictionnary.
Wed May 10 08:32:13 2017 [isAddrInDico] other sip user
Wed May 10 08:32:13 2017 [isReqUriDevice] user=901422500005 host=***Correct_Node_Name***
Wed May 10 08:32:13 2017 isUserInDico] NOT found in the dictionnary.
Wed May 10 08:32:13 2017 [isAddrInDico] other sip user
1494401533 -> Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] requri other.
Wed May 10 08:32:13 2017 [isUserRegistred] getRegistration=901422500005.
Wed May 10 08:32:13 2017 [isUserRegistred] result=-1.
Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] req uri = unregistred.
Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] req uri device = 0 req uri vm = 0.
Wed May 10 08:32:13 2017 11d0[CMotorCall::toGatewayOrProxy] unregistred, request to gateway.
Wed May 10 08:32:13 2017 11d0[CMotorCall::storeRequestInCall] inRequest storage=0x8715fb8.
Wed May 10 08:32:13 2017 11d0[CMotorCall::onReceiveRequest] request for gateway.
Wed May 10 08:32:13 2017 11d0[CMotorCall::onReceiveRequest] state = INITIAL_STATE.
Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] nb available licenses=76 .
Wed May 10 08:32:13 2017 isUserInDico] NOT found in the dictionnary.
Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] license OK.
Wed May 10 08:32:13 2017 11d0[CMotorCall::compareDialogFromContext] presumed to be the same Dialog
Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] Invite => update the inviteContext.
Wed May 10 08:32:13 2017 [CForkedBranch::CForkedBranch] context = 0x85da8a0.
Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] reqUri stored: sip:8001@10.234.5.163:5360;user=fax;transport=tcp
Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] cacUsed = 0 before.
Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] returnStat = 0 before.
1494401533 -> Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] cacUsed = 0 after.
Wed May 10 08:32:13 2017 11d0[CMotorCall::methodInviteReceived] CAC = 0
Wed May 10 08:32:13 2017 [receiveInviteMessage] Call: 31edbe77-e335-492a-8a34-7e46747a6181@10.234.5.163 eqt: -1 INITIAL_STATE received a message.
Wed May 10 08:32:13 2017 [decodeInviteCLIR].
Wed May 10 08:32:13 2017 am_I_PCS SCSWorking : NO
Wed May 10 08:32:13 2017 check_extgw_PCSstate EXTGW is : 1
Wed May 10 08:32:13 2017 The check_extgw_PCSstate extgwid : 1
Wed May 10 08:32:13 2017 The state of PCS which rescued the extgw is : -1
Wed May 10 08:32:13 2017 [decodeInviteFromUsingPAI]. octet3a_scrn = 0
Wed May 10 08:32:13 2017 11d0[CMotorCall::isExtGwTLSwithREINVITE] ExtGw NOT manged with TLS and refresh REINVITE
Wed May 10 08:32:13 2017 11d0[CMotorCall::analyseSessionTimer] exit with uacGatewayMode=0 uacRefresher=0.
Wed May 10 08:32:13 2017 [checkSdpValidity] Sdp contains 1 media description(s).
Wed May 10 08:32:13 2017 [checkSdpValidity] start without video control.
Wed May 10 08:32:13 2017 [checkSdpValidity] Media 0 type 1 contains 5 formats.
Wed May 10 08:32:13 2017 [checkSdpValidity] Format : 0.
Wed May 10 08:32:13 2017 [checkSdpValidity] Format : 8.
Wed May 10 08:32:13 2017 [checkSdpValidity] return false.
Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] Sdp contains 1 media description(s).
Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] No Direction in the session part.
Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] Check the direction in Session part - result:0.
1494401533 -> Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] new media analyzed=0 sdp_index=0 count=1.
Wed May 10 08:32:13 2017 [audioMediaSentToCH] media AUDIO detected (previous crypto=0).
Wed May 10 08:32:13 2017 [convertCryptoInfoInFile] clearMediaLine2: 0.
Wed May 10 08:32:13 2017 [convertAudioMedia] The audio media contains 5 format(s).
Wed May 10 08:32:13 2017 [convertAudioMedia] Format 0 is 0 opt syst G711=0.
Wed May 10 08:32:13 2017 [convertAudioMedia] Format 1 is 8 opt syst G711=0.
Wed May 10 08:32:13 2017 [convertAudioMedia] Format is PCMA.
Wed May 10 08:32:13 2017 [convertAudioMedia] Format 2 is 18 opt syst G711=0.
Wed May 10 08:32:13 2017 [convertAudioMedia] Format is G729.
Wed May 10 08:32:13 2017 [convertAudioMedia] Format 3 is 100 opt syst G711=0.
Wed May 10 08:32:13 2017 [convertAudioMedia] 100.
Wed May 10 08:32:13 2017 [convertAudioMedia] Format 4 is 101 opt syst G711=0.
Wed May 10 08:32:13 2017 [convertAudioMedia] 101.
Wed May 10 08:32:13 2017 [convertAudioMedia] Format is DTMF:101.
Wed May 10 08:32:13 2017 [convertAudioMedia] invalid Direction in this media part.
Wed May 10 08:32:13 2017 [convertAudioMedia] Connection address retrieved in sdp: 10.234.5.163.
Wed May 10 08:32:13 2017 [convertIPStrIntoTuipv] 10.234.5.163 => 10.234.5.163
Wed May 10 08:32:13 2017 [audioMediaSentToCH] sdp index=0.
Wed May 10 08:32:13 2017 [display_sdp] address =10.234.5.163
Wed May 10 08:32:13 2017 [display_sdp] codecs =0.
Wed May 10 08:32:13 2017 [display_sdp] codecs =17.
Wed May 10 08:32:13 2017 [display_sdp] codecs =101.
1494401533 -> Wed May 10 08:32:13 2017 [display_sdp] codecs =255.
Wed May 10 08:32:13 2017 [display_sdp] codecs =255.
Wed May 10 08:32:13 2017 [display_sdp] direction=0.
Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] ok.
Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] 5-crypto_info=0xbfffeff8 crypto_index=0 clear media=1
Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] only one media taken into account xxx crypto_index=0 clear media=1
Wed May 10 08:32:13 2017 [convertSdpIntoTsdp] 3-crypto_info=0xbfffeff8 crypto_index=0 clear media=1
Wed May 10 08:32:13 2017 [decodeInviteSDP] transport = 0, rtp = 0.
Wed May 10 08:32:13 2017 [issipisdn_extgw] ABCF ExtGW
Wed May 10 08:32:13 2017 [receiveInviteMessage] NO 100rel REQUIRED for this call.
Wed May 10 08:32:13 2017 [CInitialState::receiveinvitemessage allow_update 0 prack_required 0
Wed May 10 08:32:13 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp.
Wed May 10 08:32:13 2017 [decodeInviteTo].
Wed May 10 08:32:13 2017 [convertCSipURLIntoSipuri] uri = sip:901422500005@***Correct_Node_Name***:5060.
Wed May 10 08:32:13 2017 [decodeInviteReferredBy].
Wed May 10 08:32:13 2017 [decodeInviteACSBU].
Wed May 10 08:32:13 2017 11d0[CMotorCall::setFilterUsedMode] To be traced = 0
Wed May 10 08:32:13 2017 11d0[emitEventToMonitel] content size (lginfo): 656 ccal crypted= 0
Wed May 10 08:32:13 2017 ** SIP OTHER ICE **
Wed May 10 08:32:13 2017 11d0[sendLgEvtSipCreate] get pilot ok trunk : 1
Wed May 10 08:32:13 2017 [ipc_thread] Normal case : evt 10767
1494401533 -> Wed May 10 08:32:13 2017 [ipc_thread] IPC Thread : Ipc reception 27170.
Wed May 10 08:32:13 2017 [ipc_thread] IPC Thread : TCL thread signaled.
Wed May 10 08:32:13 2017 [CMotorCallManager::insertCallwithEqt] CMotorCall 889 inserted.
Wed May 10 08:32:13 2017 11d0[sendLgEvtSipCreate] Event sent on eqt : 889
Wed May 10 08:32:13 2017 [display_ipc_out] ------------ Begin ---------------
Wed May 10 08:32:13 2017 Id : -1
Wed May 10 08:32:13 2017 INVITE
Wed May 10 08:32:13 2017 REQUEST URI : <> 901422500005@***Correct_Node_Name***:5060 ; user=name
Wed May 10 08:32:13 2017 FROM : <> 8001@10.234.5.163:5360 ; user=name
Wed May 10 08:32:13 2017 TO : <> 901422500005@***Correct_Node_Name***:5060 ; user=name
Wed May 10 08:32:13 2017 CAC : 0
Wed May 10 08:32:13 2017 CAC ADDRESS :
Wed May 10 08:32:13 2017 CAC-CSBU info : UNKNOWN
Wed May 10 08:32:13 2017 CLIR : 0
Wed May 10 08:32:13 2017 Prack Required : 0
Wed May 10 08:32:13 2017 Allow Update : 0
Wed May 10 08:32:13 2017 SDP :
Wed May 10 08:32:13 2017 ADDRESS : 10.234.5.163 :64246
Wed May 10 08:32:13 2017 ALGOS :
Wed May 10 08:32:13 2017 PCMA
Wed May 10 08:32:13 2017 G729
Wed May 10 08:32:13 2017 101
Wed May 10 08:32:13 2017 DIRECTION : SEND & RECEIVE
Wed May 10 08:32:13 2017 video index : 0
Wed May 10 08:32:13 2017 crypto index : 0
Wed May 10 08:32:13 2017 N_GW_EXT : 1
Wed May 10 08:32:13 2017 [display_ipc_out] ------------- End ----------------
Wed May 10 08:32:13 2017 11d0[CMotorCall::setCurrentState] NOE-SIP : sendBackupUpdate Msg not sent to twin CS
1494401533 -> Wed May 10 08:32:13 2017 11d0[CMotorCall::getOutgoingCall] outgoingCall:0
Wed May 10 08:32:13 2017 11d0 [CCall::getCallDuplicationData]
Wed May 10 08:32:13 2017 [CViaSetSerializer::copy] Added via 7c70 at index 0
Wed May 10 08:32:13 2017 11d0 [CCall::getCallDuplicationData] : Request URI = sip:901422500005@***Correct_Node_Name***:5060;user=fax;transport=tcp, Call ID = 31edbe77-e335-492a-8a34-7e46747a6181@10.234.5.163, Local URI = sip:901422500005@***Correct_Node_Name***:5060, Local Tag = , Remote URI = sip:8001@10.234.5.163:5360, Remote Tag = 8B1016A22C9A, Local CSeq = 1478052839, Remote CSeq = 101
Wed May 10 08:32:13 2017 [CViaSetSerializer::serialize] Serialized via set : ViaSerialize=Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-8225ABCB9B8C
Wed May 10 08:32:13 2017 SendToSipgwCpuSec: Message sent to the STAND-BY CPU
Wed May 10 08:32:13 2017 [receiveInviteMessage] send RemoteSdp to the StandBy.
Wed May 10 08:32:13 2017 SendToSipgwCpuSec: Message sent to the STAND-BY CPU
Wed May 10 08:32:13 2017 [exec_ipc] in 27168.
Wed May 10 08:32:13 2017 [display_ipc_in] ------------ Begin ---------------
Wed May 10 08:32:13 2017 neqt : 889 Id : -1
Wed May 10 08:32:13 2017 REQUEST FAILURE
Wed May 10 08:32:13 2017 xx : 80
Wed May 10 08:32:13 2017 RELATIVE REQUEST : INVITE
Wed May 10 08:32:13 2017 [display_ipc_in] ------------- End ----------------
Wed May 10 08:32:13 2017 [CMotorCallManager::onIncomingEvent] an event 10767 arrived on the eqt 889 -1.
Wed May 10 08:32:13 2017 [CMotorCallManager::onIncomingEvent] state = PROCEEDING_STATE.
1494401533 -> Wed May 10 08:32:13 2017 [onIncomingEvent] REQUEST FAILURE arrived.
Wed May 10 08:32:13 2017 [receiveRequestFailureEvent] Call: 31edbe77-e335-492a-8a34-7e46747a6181@10.234.5.163 eqt: 889 PROCEEDING_STATE received an event.
Wed May 10 08:32:13 2017 11d0[CMotorCall::getOutgoingCall] outgoingCall:0
Wed May 10 08:32:13 2017 [receiveRequestFailureEvent] incoming call.
Wed May 10 08:32:13 2017 [issipisdn_extgw] ABCF ExtGW
Wed May 10 08:32:13 2017 11d0 [CCall::makeGenericResponse] 480
Wed May 10 08:32:13 2017 11d0 [CCall::getDialog] Confirmed Dialog is not found (ID = ;8B1016A22C9A)
Wed May 10 08:32:13 2017 11d0 [CCall::getDialog] Returning Initial Dialog Server
Wed May 10 08:32:13 2017 15b3 [CDialog::createResponse] 480
Wed May 10 08:32:13 2017 21b0 [CTransProceedingState::createResponse] CResponse 88F6 ref=1
Wed May 10 08:32:13 2017 88F6 [CMessage::send] sip_sendMessage (10.234.5.163:5360)
Wed May 10 08:32:13 2017 SEND MESSAGE TO NETWORK (10.234.5.163:49000 [TCP]) (BUFF LEN = 482)
----------------------utf8-----------------------
SIP/2.0 480 Temporarily not available

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

User-Agent: OmniPCX Enterprise R11.2.1 l2.300.28.j

To: sip:901422500005@***Correct_Node_Name***:5060;tag=cef9afe33a147e78443fea21d4d87499

From: sip:8001@10.234.5.163:5360;tag=8B1016A22C9A

Call-ID: 31edbe77-e335-492a-8a34-7e46747a6181@10.234.5.163

CSeq: 101 INVITE

Via: SIP/2.0/TCP 10.234.5.163:5360;branch=z9hG4bK-8225ABCB9B8C

Content-Length: 0


I am seeing this trace trying to route calls via the SIP external gateway 1 which is currently set up for the SIP trunk provider. SIP external gateway 4 is the link between the fax server and the OXE
Top
Felix
Member
Posts: 22
Joined: 25 Nov 2011 09:46

Re: SIP 404 Message on Outbound Faxes

Post by Felix »

I can see now that its trying to route calls out of the incorrect SIP external gateway. Not sure how to change that as the OT and the Fax Server have the same IP?
Top
sadim
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 691
Joined: 02 Jun 2006 07:11
Location: Portugal

Re: SIP 404 Message on Outbound Faxes

Post by sadim »

So, you need to check OXE sip external gw's configuration
Top
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:
Contact cavagnaro

Re: SIP 404 Message on Outbound Faxes

Post by cavagnaro »

Trunk public network category, one that allows external call as you are doing

Enviado de meu E6633 usando Tapatalk

Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Top
Felix
Member
Posts: 22
Joined: 25 Nov 2011 09:46

Re: SIP 404 Message on Outbound Faxes

Post by Felix »

Hi Sadim,

I have checked this and programmed as per the TC2178 but still getting the error?

Node Number (reserved) : 1 x
x Instance (reserved) : 1 x
x Instance : 4 x
x x
x Gateway Name : Fax Server x
x Remote domain : 10.234.5.163 x
x PCS IP address : --------------------------------------- x
x Port number : 5360 x
x Transport type + TCP x
x Belonging domain : --------------------------------------- x
x Registration ID : --------------------------------------- x
x Registration ID in P_Asserted + False x
x Registration timer : 0 x
x Outbound Proxy : --------------------------------------- x
x Supervision timer : 0 x
x Trunk group number : 101 x
x Pool Number : -1 x
x Outgoing realm : --------------------------------------- x
x Outgoing username : ---------------------------------------
Outgoing Password : -------------------- x
x Confirm : -------------------- x
x x
x Incoming username : --------------------------------------- x
x x
x Incoming Password : -------------------- x
x Confirm : -------------------- x
x x
x RFC 3325 supported by the distant + False x
x DNS type + DNS A x
x First DNS IP Address : --------------------------------------- x
x Second DNS IP Address : --------------------------------------- x
x SDP in 18x + False x
x Minimal authentication method + None x
x INFO method for remote extension + False x
x To EMS + False x
x SRTP + RTP only x
x Ignore inactive/black hole + False x
x Contact with IP address + False x
x Dynamic Payload type for DTMF : 101
Outbound Calls 100 REL + Supported x
x Incoming Calls 100 REL + Not Requested x
x Gateway type + Standard type x
x Re-Trans No. for REGISTER/OPTIONS : 2 x
x P-Asserted-ID in Calling Number + False x
x Trusted P-Asserted-ID header + True x
x Diversion Info to provide via + History Info x
x Proxy identification on IP address + False x
x Outbound calls only + False x
x SDP relay on Ext. Call Fwd + Default x
x SDP Transparency Override + False x
x RFC 5009 supported / Outbound call + Not Supported x
x Nonce caching activation + NO x
x FAX Procedure Type + T38 only x
x DNS SRV/Call retry on busy server : 0 x
x Unattended Transfer for RSI + NO x
x Redirection functionality + NO x
x Attended Transfer + NO x
x Send BYE on REFER + YES x
x Redirection response support + NO
RFC 5009 supported / Outbound call + Not Supported x
x Nonce caching activation + NO x
x FAX Procedure Type + T38 only x
x DNS SRV/Call retry on busy server : 0 x
x Unattended Transfer for RSI + NO x
x Redirection functionality + NO x
x Attended Transfer + NO x
x Send BYE on REFER + YES x
x Redirection response support + NO x
x OPTIONS required + YES x
x Support UTF8 characters set + NO x
x CSTA User-to-User supported + NO x
x DDI destination number + ReqURI x
x Video Support Profile + Not Supported x
x UPDATE in Allow header/INVITE + Optional x
x RFC 4904 supported + NO x
x Bulk registration (RFC 6140) + NO x
x Trusted From header + False x
x Support Re-invite without SDP + True x
x Type of codec negotiation + Default
Top
Post Reply

Return to “OTFC - OpenTouch Fax Center”